Pure Life Promotions ยท 14 hours ago
Sales / Customer Service Agent
Clearwater, FL
Full-time
Onsite
New Grad, Entry LevelPure Life Promotions is seeking a Sales / Customer Service Agent to be the first point of contact for customers, providing expert advice and ensuring positive interactions. The role involves scheduling services, closing sales, and cultivating strong customer relationships to foster loyalty and satisfaction.
Marketing & Advertising
Responsibilities
Serve as the primary point of contact for all customer inquiries, providing expert advice and solutions
Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience
Educate customers on pest control options, preventive measures, and long-term solutions
Successfully close sales by clearly communicating the value of our services and addressing customer concerns
Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
Maintain a high level of customer satisfaction through professional, courteous, and effective communication
Collaborate with the Sales / Customer Service Agent team to ensure seamless service delivery and an exceptional customer experience
Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge
Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes
Qualification
Required
Proven experience in a sales or customer service role, preferably in a fast-paced environment
Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers
Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control
A genuine passion for helping people and ensuring their peace of mind
Ability to work independently and as part of a collaborative team
Results-oriented with a track record of achieving sales targets
Proficiency in using CRM software and other relevant sales tools
High school diploma or equivalent; some college education is a plus
Preferred
Prior experience in the pest control industry - particularly as a Sales / Customer Service Agent - is advantageous but not required
Company
Pure Life Promotions
Welcome to Pure Life Promotions - a company driven by high-energy, dedicated to building strong relationships, and embracing the vibrant "Pura Vida" culture.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase