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Axis Communications · 12 hours ago

Solutions Engineer

USA - MA - Chelmsford

Full-time

Onsite

Senior Level

$125K/yr - $135K/yr

5+ years exp

Axis Communications is a network technology company and industry leader that creates innovative solutions for improving security and business performance. The Solutions Engineer will act as a technical expert and product portfolio manager, bridging R&D, sales, and support while gathering market feedback and informing product development.

Customer ServiceIntelligent SystemsSecurity

Growth Opportunities

Responsibilities

Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities

Operate as subject matter expert on assigned technology features and capabilities

Support the creation and distribution of technical content within the Americas

Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy

Understand competitive landscape on assigned technologies

Support pre-sales and professional services activities, including field work and visits

Support pilots and proof of concept implementations when relevant

Represent Axis at both internal and external speaking opportunities when appropriate

Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market

Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects

Qualification

IP networkingVideo transportSurveillance systemsComputer networkingTechnical content creationPresentation skillsProblem solvingInterpersonal skillsOrganizational skills

Required

Ability to balance technical aptitude with business acumen

Creativity, curiosity and passion for technology

Strategic, analytical, inquiring and critical thought process

Capacity to work with all levels of management

Conscience of deadlines with strong organizational skills

Detailed problem solving

Drive, determination and self-disciplined approach to achieving results

Professional etiquette

Passion for presenting and telling stories through content creation

Well-developed interpersonal and communication skills, strong presentation skills

Work collaboratively within the organization

Technical depth in IP networking, video transport, and surveillance systems

Preferred

Experience with computer networking infrastructure technologies

Knowledge of video transport streaming protocols and compression technologies

Experience in IP Networking covering LAN and WAN hardware (routers, firewalls etc.) configuration, low level protocol knowledge (RTP, TCP/IP, UDP) and experience with IGMP and multicasting

5+ years' experience in physical security industry

B.S. degree in computer science or related field preferred