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Chore · 6 hours ago

Chief of Staff (Client Accounts)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $104K/yr

5+ years exp

Chore is a company dedicated to making startups and SMBs successful by managing their back-office operations. The Chief of Staff will lead multi-workstream back-office programs, serving as a project manager and strategic partner for startup founders and CEOs, ensuring efficient operations and delivering outcomes across a client portfolio.

ComplianceConsultingFinancial ServicesHuman ResourcesSocial Entrepreneurship

H1B Sponsored

Responsibilities

Lead multi-workstream back-office programs (HR/Finance/Compliance) for startups; unblock teams and leaders, and deliver outcomes across a client portfolio

Use judgment and thoughtfulness — “can you work with our accountant to get taxes filed?” or “can you get this NDA out to a customer and coordinate if there are any issues?”

Research and problem-solving for back-office edge cases

Be smart enough and skilled enough to jump from a finance question to an HR question to a vendor question

Handle the complex unknowns

Strategic work — e.g., “how should I think about compensation and benchmarks for my company?”

Qualification

Client OperationsFinanceProject managementHRComplianceCustomer SuccessGreat communicationDetail-orientedProblem-solvingRelationship buildingFeedback openness

Required

5+ years of startup business experience that includes interfacing with clients or external parties is required

2+ years experience in at least two of the following: Project management, Product management, Customer Success, Client Operations, HR, Finance, Legal/Law/Attorney/Paralegal, or Compliance

Proactive, detail-oriented, and excellent ability to context switch

Great communication skills: this includes not only an ability to talk on a call but much more so, write down every step and communicate the value of that step, effectively

Ability to say 'no' in a way that doesn't feel like a 'no' to the other party

You love building deep, trusting relationships with dynamic founders across many industries

Are a total geek for better processes, more standardization, and reinventing things just enough to make them more efficient

Checking items off of your work list, while also considering ‘how can I do this process more efficiently,' brings a smile to your face

People who have a deep dedication to client service and doing right by our stakeholders

Seeing delight on a client's face brings delight to your day

Ability to focus in stressful situations and almost automatically prioritize

Openness to giving and receiving feedback

You don't mind doing the unsexy part of running a startup - i.e. dealing with regulators (including waiting on hold forever for them to pick up), managing employee offboarding, and basically doing the 'startup plumber' work

If you believe you deserve to only work on 'sexy things' then this isn't the role for you

You want to join a passionate, fun and kind team for the long-term (2+ years)

Benefits

Medical, dental, and vision insurance.

401k with up to 4% matching.

MacBook Air.

Unlimited PTO.

WFH stipend up to $250/month (office setup, coffees, co-working space, etc).

Optional coaching 2x/mo.

Only four ~30-minute team meetings/week.

Support from a team of other experts who directly do a significant number of tasks for greater delight and flexibility.

Company

Chore

Glassdoor3.4

We are Chore. Your startup's operations partner. Hand off all annoying ops tasks so you can focus and grow.

Founded in 2022

Remote, US

11-50 employees

https://www.levy.company

H1B Sponsorship

Chore has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (3)

2020 (3)