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Aquent · 1 week ago

Training Specialist (Systems Implementation & Analysis) [206580]

United States

Full-time

Remote

Senior Level

$16/hr - $39/hr

5+ years exp

Aquent is proud to partner with a leading organization in the energy sector, dedicated to powering communities and driving innovation. They are seeking a Training Specialist who will shape the learning journey of their workforce by developing training deliverables based on systems implementation workflows.

Human ResourcesOutsourcingRecruiting

Responsibilities

Complex Source Analysis: Review large volumes of source documentation, functional specifications, and test scripts. Extract key information from recordings and demos with limited access to Subject Matter Experts (SMEs)

Curriculum Development: Design and develop end-to-end training deliverables (PPTs, job aids, user guides, e-learning) based specifically on systems implementation workflows

Navigating Ambiguity: Proactively track system changes in a weekly-evolving environment. You will be expected to manage shifting information and anticipate training gaps independently

Consultative Partnership: Act as a consultant to the business. Manage client expectations, challenge assumptions, and provide expert recommendations rather than acting as an “order-taker.”

Train-the-Trainer (T3): Lead T3 sessions to prepare delivery teams. (Note: This role focuses on development and T3; it does not involve live end-user training)

Qualification

Systems Design ExperienceAnalytical SkillsInstructional Design MethodologiesELearning Tools ProficiencyUtility Industry ExperienceAgile Development ExperienceConsultative SkillsProcess Mapping with VisioDocument Management with SharePointSelf-Starter Mindset

Required

Minimum of 5 years of experience specifically designing and developing systems or technical course materials (e.g., SAP, Salesforce, or proprietary enterprise software)

Proven ability to synthesize information from various sources and translate complex technical architecture into user-level tasks

A “self-starter” mindset with a demonstrated ability to work without step-by-step guidance in a fast-paced environment

Proficiency in ADDIE/SAM methodologies and at least one eLearning tool (Articulate Storyline/Rise, Captivate, or Camtasia)

Bachelor's degree in Instructional Design, Business, Technical Writing, or a related field