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USAJOBS · 7 hours ago

PROGRAM MANAGER (PROTOCOL OFFICER)

Washington, District of Columbia, USA

Full-time

Onsite

Mid, Senior Level

$144K/yr - $187K/yr

1+ years exp

USAJOBS is seeking a Program Manager (Protocol Officer) for the U.S. Border Patrol within the Department of Homeland Security. The role involves acting as a senior technical advisor on protocol, leading the planning and execution of high-level visits and events, and overseeing policy development and stakeholder communications.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Serving as senior technical advisor for the USBP protocol program to assist in developing, implementing, and evaluating policies, SOPs, and guidance for high level domestic and foreign visits, conferences, ceremonies, and official functions

Planning, coordinating, and executing meetings and events for senior leadership, managing interagency coordination, and conducting after action reviews to drive continuous improvements

Managing special projects and program improvements using quantitative and qualitative methods to develop metrics and process controls, prepare briefings and presentations, and secure required policy and security clearances

Developing and coordinating communications strategies with internal SMEs and CBP communications offices to engage stakeholders and convey operational information

Qualification

Protocol managementPolicy developmentInteragency coordinationEvent planningStakeholder communicationPlanningEvaluatingExternal awarenessProblem solving

Required

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective Service

Primary U.S. residency for at least three of the last five years

All pre-employment processes will be conducted in English

You may be required to pass a background investigation

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/09/2026

Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social)

You must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment

You may be required to serve an 18 month probationary period upon appointment

All newly appointed Managers are required to complete mandatory training

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution