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USAJOBS · 3 hours ago

CASUALTY ASSISTANCE REPRESENTATIVE

McConnell AFB, Kansas, USA

Full-time

Onsite

Entry, Mid Level

$75K/yr - $97K/yr

1+ years exp

USAJOBS is seeking a Casualty Assistance Representative (CAR) to serve as a specialist in the Casualty and Survivor Benefit Program. The role involves analyzing, recommending changes, and administering casualty services and survivor benefit programs while providing subject matter expertise in related benefits and entitlements.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Program Specialist for an installation's Casualty Services. Analyzes, implements, and administers total advisory services and comprehensive programs related to casualty services

Serves as a subject matter expert for the installation's Casualty Policy and Casualty Program Educator programs. Develops and implements publicity and information programs as they relate to Casualty Services, Survivor Benefits, Record of Emergency Data and the various government life insurance programs

Provides advisory services and administers comprehensive programs related to Casualty Services. Provides guidance on casualty reporting, notification, and assistance programs

Program Specialist for an installation's Survivor Benefit Program (SBP). Provides counseling, guidance, and interpretations concerning the broad range of rights and benefits, explaining both short- and long-term impact of the SBP on Air Force personnel and their families

Qualification

Military human resources managementSurvivor Benefits ProgramCasualty ServicesPublic speakingAnalytical skillsEmpathyTactDiplomacyCommunication skills

Required

U.S. Citizenship Required

Males must be registered for Selective Service

Must be able and willing to submit to a background investigation to verify suitability for employment

Must possess and exercise a high degree of sensitivity, tact, expertise and diplomacy in dealing with high-ranking Air Force and DoD military and civilian employees, members of Congress, family members and the general public

Recall to duty is a regular requirement of the position

Work may occasionally require travel away from the normal duty station on military or commercial aircraft/vehicle to conferences, meetings, or functions away from the duty office/location. Travel may include overnight stays

The work will require the employee to drive a motor vehicle. An appropriate, valid driver's license will be required for the position

May occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours and holidays

Public speaking and active training of large groups is an integral part of this position

Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09, or equivalent in other pay systems

Successfully completed a Ph.D. or equivalent graduate degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position

A combination of specialized experience and education may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%

Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level

Preferred

Knowledge of comprehensive programs of federal entitlements administered by DOD, VA, and the SSA as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs

Knowledge of and familiarity with the responsibilities of the DFAS Centers, the VA, and the SSA

Knowledge of interment rights and benefits provided by the VA including travel for family members, transportation of household goods/extension requests, and claims for destruction of personal property

Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs

Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with NOK of deceased persons

Ability to perform in-depth research, gather facts and use extensive and effective analytical and evaluative methods to accurately express oneself orally and in writing in a highly effective and professional manner