USAJOBS · 6 hours ago
Management and Program Analyst, GS-0343-09/11 FPL GS-12 (DE)
Multiple Locations, USA
Full-time
Onsite
Mid, Senior Level
$61K/yr - $120K/yr
1+ years expThe U.S. Department of Education's Office of Federal Student Aid (FSA) administers federal financial aid programs. The Management and Program Analyst will analyze departmental management practices, propose data-driven solutions, and evaluate program performance to enhance operational effectiveness.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Assisting with analyzing and evaluating departmental management practices, identifying operational challenges, proposing data-driven solutions including procedural improvements and technology adoption, and providing guidance on contract information management and stakeholder communications
Preparing administrative reporting, evaluates internal operations for efficiency and cost savings, recommending organizational improvements, and assisting in supporting project cost and program economic analyses
Supporting senior staff by evaluating managerial operations, assist with advising on data management and customer service solutions, preparing project reports, and recommending process improvements using statistical tools
Assisting in identifying routine program issues, analyzing program performance using qualitative and quantitative methods, recommending improvements, preparing management reports, and contributing to all phases of project management
Analyzing and evaluating departmental management practices, identifying operational challenges, proposing data-driven solutions including procedural improvements and technology adoption, and providing guidance on contract information management and stakeholder communications
Preparing administrative reporting, evaluating internal operations for efficiency and cost savings, recommending organizational improvements, and supporting project cost and program economic analyses
Evaluating managerial operations, advising on data management and customer service solutions, preparing project reports, and recommending process improvements using statistical tools
Identifying routine program issues, analyzing program performance using qualitative and quantitative methods, recommending improvements, preparing management reports, and contributing to all phases of project management
Qualification
Required
You may meet the minimum qualifications for the GS-09, if you possess the specialized experience, education, or a combination of the two
One year of experience in either federal or non-federal service that is equivalent to at least a GS-07 performing two (2) out of three (3) of the following duties or work assignments: Experience in analyzing the effectiveness and efficiencies of a program or process and providing recommendations for improvement
Experience in all aspects of project management including development, implementation of planning tools and controls, tracking, reporting, and communicating with stakeholders
Experience in analyzing data and documents to identify issues and patterns that need to be addressed
Two years of graduate education (beyond a bachelor's degree)
A master's degree or equivalent degree or LL.B. or J.D., if related
A combination of specialized experience and education that when taken as a percentage of the required education and experience total 100% or more
One year of experience in either federal or non-federal service that is equivalent to at least a GS-09 performing two (2) out of three (3) of the following duties or work assignments: Experience in assessing programs including identifying and implementing continuous process improvements to enhance operational effectiveness and efficiencies
Experience in using qualitative and quantitative techniques to interpret data in supporting strategic plans, operational and organizational impacts, and evidence-based decision making
Experience in all aspects of project management including scope evaluation, project timelines, identifying dependent tasks, monitoring, tracking, reporting, and stakeholder communication
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
A combination of specialized experience and education that when taken as a percentage of the required education and experience total 100% or more
Must be a US Citizen
Background investigation is required
Preferred
Ability to write and verbal communicate skills to document and communicate effectively with both internal and external stakeholders
Ability to effectively communicate recommendations as a result of analysis to management both verbally and written
Knowledge of customer service and customer support principles and methods
Knowledge of qualitative techniques for analyzing and ensuring effectiveness, efficiency, and productivity of an organization
Benefits
Excused leave for Parent/Teacher Conferences (3 hours)
Excused leave for annual health screenings (4 hours)
Matching leave for community volunteer service
Alternative work schedules
Recruitment incentive
Relocation incentive
Student Loan Repayment Program
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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