Collection Customer Service Agent-5 jobs in United States
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Equity LifeStyle Properties, Inc. · 1 week ago

Collection Customer Service Agent-5

positionBiloxi, MS
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Equity LifeStyle Properties, Inc. is a company known for its culture of recognition and excellence. They are seeking a Collection Customer Service Agent-5 who will interact with customers, manage reservations, and assist in collecting past due payments for their RV Campgrounds and Resorts.

CommunitiesProperty ManagementReal EstateResorts

Responsibilities

Answer incoming customer service calls promptly, professionally and within established performance standards and criteria
Place outgoing calls to customers to collect past due payments
Take payments by credit card or check by phone
Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries
Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records
Respond to customer needs, questions or problems in an efficient, professional and thorough manner
Review and analyze account information accurately to assist customer
Answer questions, identify, research and resolve discrepancies in customer call or correspondence
Handle any special projects which are assigned in a proper and efficient manner
Keep call logs and reports as required
Note adjustments and modifications to member accounts as needed
Navigate multiple computer systems
Train/Cross Train employees as needed

Qualification

Customer serviceCall center experienceCommunication skillsTraining skillsProblem solving

Required

High school diploma, or the equivalent
1+ years of experience in a call center environment
Dedication to exceptional customer service
Excellent written and verbal communications skills

Benefits

Medical
Dental
Vision plans
Generous 401(k) employer match
Paid vacations
Holidays
Sick time

Company

Equity LifeStyle Properties, Inc.

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Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America.
dateFounded in 1992
location
Chicago, Illinois, USA
people-size1001-5000 employees
web-link
https://www.equitylifestyleproperties.com

Funding

Current Stage
Public Company
Total Funding
$240M
2025-05-01Post Ipo Debt· $240M
1993-02-25IPO

Leadership Team

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Paul Seavey
Executive Vice President and Chief Financial Officer
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Recent News

HousingWire.com
Judge Valderrama’s ‘roadmap’ for successful antitrust litigation in affordable housing crisis
2026-01-03
MarketScreener
Equity LifeStyle Properties Keeps Quarterly Dividend at $0.515 a Share, Payable Jan.9, 2026, to Holders of Record Dec. 26
2025-10-29
PR Newswire
ELS Declares Fourth Quarter 2025 Dividend
2025-10-29
Company data provided by crunchbase