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Kaleidoscope ABA Autism Therapy Services · 7 hours ago

Program Coordinator

Mesa, AZ

Part-time

Onsite

Senior Level

5+ years exp

Kaleidoscope ABA Autism Therapy Services is a growing organization dedicated to delivering therapeutic services to children with autism. The Program Coordinator will manage day-to-day operations, including staff management, scheduling, customer service, and administrative tasks to support the center's operations.

Child CareHealth CareTherapeutics

Responsibilities

Involved in many facets of the center operations including day-to-day staff and services management

Recruitment

Scheduling

Customer service

Reporting and general administrative tasks in support of the Center's operations

Maintain accurate records related to the staffing and delivery of service for each case

Assist in the creation, maintenance, and management of a master schedule

Adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer

Support HR, Operations, and the Clinical department as well their respective functions

Act as a reliable source of information to staff, clients, peers, and management

Be the liaison between the administrative and clinical staff

Act as the primary point of contact regarding case assignment and staff availability

Additional duties may be assigned based on the needs of the company

Qualification

Staff managementCustomer acquisitionBusiness operationsTime managementCommunication skillsAttention to detailProficient in Microsoft OfficeRapport-building skillsProfessional appearanceWork independently

Required

Bachelors Degree

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned

The individual must possess professional knowledge and experience regarding business operations, business growth and development, staff scheduling, personnel management, customer acquisition and other skills pertinent to operations

Display a high standard of ethical conduct and respect confidentiality principles

Exhibit honesty and integrity

Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner

5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation

Experience building and retaining customers

Strong rapport-building skills and ability to manage staff

Sense of urgency

Ability to work independently towards assigned goals

Excellent time management and organization skills

Ability to manage multiple tasks, prioritize tasks, and meet deadlines

Attention to detail

The ability to administer processes across the center consistently

Superb communication skills

Ability to listen and communicate well with management, staff, and families/clients

Professional appearance and presentation required

Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill

Proficiency in using email and Outlook

Ability to keep accurate records, work in the database, use Excel, and track processes accurately

Exposure to constant or intermittent sounds is sufficient to cause distraction

Considerable stress may occur at times due to the pressure of meeting service requirements

Hours of work: 7:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked. May vary depending on current recruitment projects. See offer letter for assigned hours. May be changed at any time based on changing company needs

Performing these duties on a full-time basis is an essential function of this position

Must have the ability to read and respond to emails and accept calls outside of work hours