Kaleidoscope ABA Autism Therapy Services · 7 hours ago
Program Operations Manager
Toms River, NJ
Contract
Onsite
Entry, Mid Level
1+ years expKaleidoscope ABA Autism Therapy Services is an established organization focused on delivering therapeutic services to children with autism. The Program Operations Manager will manage day-to-day operations, recruitment, scheduling, and customer service while supporting the Center's operational needs.
Child CareHealth CareTherapeutics
Responsibilities
Day-to-day management
Recruitment
Scheduling
Customer service
Reporting
General administrative tasks in support of the Center's operations
Maintain accurate records related to the staffing and delivery of service for each case
Assist in the creation, maintenance, and management of a master schedule
Adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer
Support HR, Operations, and the Clinical department
Act as a reliable source of information to staff, clients, peers, and management
Act as the liaison between the administrative and clinical staff
Act as the primary point of contact regarding case assignment and staff availability
Additional duties may be assigned based on the needs of the company
Qualification
Required
Bachelor's Degree
1-2 years medical, dental, therapy, PT, OT office (or similar) administration or scheduling required
Professional knowledge and experience regarding scheduling and skills pertinent to operations
Display a high standard of ethical conduct and respect confidentiality principles
Exhibit honesty and integrity
Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner
Strong rapport-building skills, especially on the phone
Sense of urgency
Ability to work independently towards assigned goals
Excellent time management and organization skills
Ability to manage multiple tasks, prioritize tasks, and meet deadlines
Attention to detail
The ability to administer processes across the company consistently
Superb communication skills
Able to work collaboratively with ABA personnel
Ability to listen and communicate well with management, staff, and families/clients
Professional appearance and presentation required
Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill
Proficiency in using email and Outlook
Ability to keep accurate records, work in the database, use Excel, and track processes accurately
Ability to use Zoom meeting and Go To Meeting software
Ability to learn ReThink software within 30 days
Preferred
Bachelor's degree in Marketing, Business Administration, or Healthcare, preferred
3-5 years experience preferred
Prior Practice Managers are encouraged to apply
Benefits
Medical, Dental, and Vision Insurance through United Healthcare.
Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
Long-Term Disability and Life Insurance.
401k with a 6% match and a two-year vesting schedule.
Weekly Pay each Thursday.
Company
Kaleidoscope ABA Autism Therapy Services
Kaleidoscope offers ABA Autism Therapy Services focused on pediatric age children in our centers or the child’s home.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
TaraColleen Macatee, MFT, Psy.D.
Chief Executive Officer
Company data provided by crunchbase