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Ace Hardware Corporation · 12 hours ago

Operations Support Coordinator (CFC 694 St. Louis. MO)

Crestwood, MO

Full-time

Onsite

New Grad, Entry Level

$20/hr - $20/hr

Ace Retail Group (ARG) is a division of Ace Hardware Corporation and one of the largest hardware retailers in the United States. The Operations Support Coordinator is responsible for processing and fulfilling orders from stores and commercial customers, ensuring timely deliveries and high customer satisfaction.

HardwareRetailService Industry

Responsibilities

Identifying, correcting, and providing accurate information for scheduled deliveries that enter the delivery system with missing or inaccurate information

Timely completion of daily tasks such as processing transfers, completing delivery tickets in the delivery program and printing pending assembly tickets

Routing the next day’s deliveries using the truck routing program by reviewing routes for efficiency

Driving delivery routes when necessary

Preparing the daily routes for Drivers – identifying any potential issues or problems prior to the start of the routes, ensuring all delivery goods are loaded into the assigned vehicle

Providing delivery information as requested by Drivers, stores, and customers

Ensure screens and windows are repaired and built to ARG standards within the agreed upon turnaround time

Maintaining a high level of cleanliness & organization in all areas related to the delivery process

Other duties as assigned to ensure successful operations at the ARG CFC

Communicate in a positive manner with all members of the CFC, store management and associates, Support Center personnel, and customers who have received or anticipate receiving a delivery from the ARG

Use of a computer, ARG delivery software/system, ticket printing system, Acenet, (POS) system, email, Zebra delivery scanners, and Ace Mobile Assistant

Qualification

Forklift operationCommercial vehicle drivingDelivery software proficiencyRoute optimizationBasic math skillsProblem-solvingCommunication skills

Required

The Operations Support Coordinator must have the ability and maintain the proper certifications to safely drive commercial vehicles and operate a forklift and electric pallet jack

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals

Ability to write routine reports and correspondence and speak effectively and positively with customers and associates of the organization

Ability to understand and respond to verbal instructions or questions

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to identify and define problems, collect data, establish facts, & draw valid conclusions

Apply common sense to understand and carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving forces outside of your control & to offer a positive solution

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

While performing the duties of this job, the associate is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, talk and hear

The associate may be required to climb ladders and stand and reach with hands and arms

The associate is required to sit and stoop, kneel, or crouch

The associate may be required to regularly lift and/move up to 50 pounds and occasionally up to 100 pounds with assistance

Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus

Company

Ace Hardware Corporation

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Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924