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GreenState Credit Union · 9 hours ago

Member Assistance Center Intern

North Liberty, IA

Internship

Onsite

Intern

$15/hr - $15/hr

Start in 2026 Spring

GreenState Credit Union is offering an internship opportunity that provides valuable experience in a fun and fast-paced environment. The Member Assistance Center Intern will support various projects, gain insights into departmental roles, and engage with members and staff across the organization.

BankingFinanceFinancial Services

Responsibilities

Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision

Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival. Consistent usage of the members name during contact and always thanking them for their business

Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities

Ensures confidentiality of member information

Assists with planning, coordination and execution of department events as directed by the appropriate staff member

Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks

Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives

Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis

Performs any other duties as may be required to meet Credit Union objectives

This job description does not list all the job duties. Intern may be asked to perform other duties by the staff or supervisor. Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients. Work hours and project specifics will be negotiated with each candidate

Qualification

Analytical skillsProject managementComputer proficiencyOral communicationWritten communicationCustomer serviceTeamworkAttention to detail

Required

Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job will require a non-traditional workweek with extra hours including evening and/or weekend duties

Must be a current student in good academic standing

Enthusiasm about knowledge acquisition and learning

Good oral communication skills and the ability to produce written communication

Ability to follow oral and written instructions

Good telephone manners and techniques

Ability to use and understand written material

Ability to work with minimal direction and exercise sound judgment

Ability to perform basic math calculations

Strong analytical, oral, and written communication skills

Proficiency with related computer applications, spreadsheets, word processing, and database applications

Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship

Must be bondable