Apply on Employer Site

AHMC HealthCare · 4 hours ago

Assistant, Laboratory

Whittier, CA

Full-time

Onsite

Entry Level

2+ years exp

AHMC HealthCare is seeking an Assistant for their laboratory department. The role involves collecting blood samples, performing basic lab test processing, and managing front and back office procedures in a fast-paced environment.

Health CareHospitalityWellness

Responsibilities

Collect blood samples from all age groups including neonates

Responsible for front and back office procedures, computer entry, collect blood samples, do basic lab test processing, set-up Microbiology cultures

Be able to organize workload to work effectively in a fast paced setting and prioritize duties for routine and stat testing

Performs Computer Related Test Request And Processing Functions

Processes order entry accurately and efficiently. Checks with references as needed

All programs are in correct sequence, timely and run to completion

Processes LIS billing in a timely manner

Collects blood specimens by venous and capillary puncture

Proper adequate, specimen collected

Patients satisfied with performance and courtesy

Assists With Technical Functions

Demonstrates ability to operate centrifuge. Pours off appropriate samples for reference lab send-out. Ability to verify specimen requirement with references as needed

Completes assigned tasks satisfactorily and in a timely manner

Communicates with patients, employees, doctors etc

Communications are courteous, timely and effective

Performs Clerical Functions

Clerical functions are completed accurately and in a timely manner

Inventory control - monitor and orders supplies in a timely manner

Files manual reports in a correct and timely manner

Professional Conduct

Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management

Follows established hospital and department policies

No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation

Demonstrates the philosophy of team concept

Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity

Communicates well with supervisor reporting problems with equipment, supplies, or procedures. Requests assistance as appropriate

Maintains confidentiality as related to job responsibilities

Exhibits willingness to resolve problems as they arise

Consistently projects positive professional image through appearance and behavior

Attends 75% of staff meetings or reads and initials minutes

Completes assigned work within shift

Guest/Interdepartmental Relations

As observed by representatives of management, all interactions are conducted in a professional manner

Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations

Consistently exhibits appropriate phone protocol (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints)

Consistently displays cheerful and positive attitude

Professional Growth and Development

Completes annual safety updates within established time frames

Completes general and departmental orientation within established time frames

Attends 80% of in-service programs

Maintains licensure/certification as appropriate

Performance Improvement

Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other "customers". Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement. Develops innovative solutions to departmental problems. Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital. Maximizes efficiency in all departmental operations. Measures progress against quality goals

Qualification

PhlebotomyCPR CertificationLaboratory ProceduresComputer EntryCommunication Skills

Required

Collect blood samples from all age groups including neonates

Responsible for front and back office procedures

Computer entry

Collect blood samples

Do basic lab test processing

Set-up Microbiology cultures

Be able to organize workload to work effectively in a fast paced setting

Prioritize duties for routine and stat testing

Processes order entry accurately and efficiently

Checks with references as needed

All programs are in correct sequence, timely and run to completion

Processes LIS billing in a timely manner

Collects blood specimens by venous and capillary puncture

Proper adequate, specimen collected

Patients satisfied with performance and courtesy

Demonstrates ability to operate centrifuge

Pours off appropriate samples for reference lab send-out

Ability to verify specimen requirement with references as needed

Completes assigned tasks satisfactorily and in a timely manner

Communications are courteous, timely and effective

Clerical functions are completed accurately and in a timely manner

Inventory control - monitor and orders supplies in a timely manner

Files manual reports in a correct and timely manner

Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management

Follows established hospital and department policies

No more than 2 written substantiated complaints representing a breach of policy, procedure or professional behavior since last evaluation

Demonstrates the philosophy of team concept

Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity

Communicates well with supervisor reporting problems with equipment, supplies, or procedures

Requests assistance as appropriate

Maintains confidentiality as related to job responsibilities

Exhibits willingness to resolve problems as they arise

Consistently projects positive professional image through appearance and behavior

Attends 75% of staff meetings or reads and initials minutes

Completes assigned work within shift

As observed by representatives of management, all interactions are conducted in a professional manner

Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations

Consistently exhibits appropriate phone protocol (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions rather than complaints)

Consistently displays cheerful and positive attitude

Completes annual safety updates within established time frames

Completes general and departmental orientation within established time frames

Attends 80% of in-service programs

Maintains licensure/certification as appropriate

Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other 'customers'

Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement

Develops innovative solutions to departmental problems

Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/customer and the hospital

Maximizes efficiency in all departmental operations

Measures progress against quality goals

Minimum Education High School Graduate

Minimum Experience 2 Years Acute Hospital Experience

Required Certification/Registration CPR, Phlebotomy