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Providence Health & Services · 9 hours ago

Customer Service Representative – Home Nutrition Services

Spokane, WA

Full-time

Onsite

Entry Level

$18.83/hr - $28.80/hr

1+ years exp

Providence Health & Services is a comprehensive health care organization dedicated to serving the vulnerable in communities. The Customer Service Representative is responsible for monitoring and facilitating order processing and delivery for medical nutrition and supplies, ensuring excellent care for home nutrition patients.

Health CareHospitalInsuranceMedicalNon ProfitPersonal Health

H1B Sponsor Likely

Responsibilities

Monitoring and assessing utilization and compliance for medical nutrition and disposable supplies

Facilitating order processing and timely delivery for nutrition patients

Monitoring and solving for delivery/service disruption, backorders, recalls, payor audits, financial inquiries and product complaints

Coordinating with care providers and service requirements, including dietitians, access team, billing department, warehouse, contracted vendors and medical supply distributors

Qualification

Home infusion experienceCustomer service experienceMedical office experienceElectronic Medical RecordsMicrosoft WordMicrosoft Excel

Preferred

Experience in home infusion or home health

Customer service experience

1 year of experience in medical office setting

Computer experience with Electronic Medical Records, Microsoft Word, and Excel

Benefits

Competitive pay

Best-in-class benefits – full medical, dental and vision coverage from your first day

401(k) plan with employer matching & complementary retirement planner

Generous paid time off for vacation, sick days and holidays

Tuition reimbursement & student loan forgiveness programs

Wellness & mental health assistance programs

Back-up child & elder care to help with care disruptions for your family

Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Company

Providence Health & Services

Glassdoor3.6

At Providence, our strength begins with understanding.

Founded in 1859

Renton, Washington, USA

10001+ employees

https://www.providence.org/

H1B Sponsorship

Providence Health & Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (28)

2023 (34)

2022 (39)

2021 (26)

2020 (21)