Libra Solutions ยท 7 hours ago
Legal Assistant/Account Manager
Huntersville, NC
Full-time
Onsite
Entry, Mid Level
1+ years expLibra Solutions is dedicated to easing the burdens created by slow-moving legal processes through technical innovation and financial strength. They are seeking a Legal Assistant/Account Manager to manage post-funding functions for accounts and law firms, ensuring exceptional customer service and collaboration with sales teams.
FinanceFinancial ServicesLendingSoftware
Responsibilities
Manage a book of assets based on accounts/law firms and serve as the primary post-funding firm manager
Obtain quarterly updates from law firm partners
Negotiate account balance deductions at the conclusion of cases
Verify account data is accurate
Identify opportunities for new business or maintenance needs and collaborate with assigned salesperson to accomplish
Deliver exceptional customer service
Identify opportunities to drive new and recurring business
Evaluate ongoing performance of law firm accounts against the standards of each product and determine proper escalation when needed
Qualification
Required
High School or GED required
1-3 years of relevant industry or legal experience is preferred
Ability to review and analyze data to render a decision
Exceptional interpersonal skills with a strong focus on customer service
Ability to manage multiple projects at a time while paying strict attention to detail
Adaptability and strong critical thinking skills
Excellent written and verbal communication skills
Ability to calculate, explain and justify reductions in the context of the broader settlement
Independently handle difficult conversations and identify when escalation is needed
Effectively collaborate in a team environment, take ownership of tasks and complete objectives promptly
Ability to understand processes and identify improvement opportunities
Must be able to work in-office at our office location in Huntersville, NC
Preferred
1-3 years of relevant industry or legal experience is preferred
Benefits
Medical
Dental
Vision
Life insurance plans
401k with company match
Paid time off
Company
Libra Solutions
Libra Solutions is a financial services company that offers software, funding, and lending solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew Milim
Chief Executive Officer
Janice Hammer
Executive Assistant to the CEO/Office Manager
Company data provided by crunchbase