Customer Success Manager jobs in United States
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Privado AI · 7 hours ago

Customer Success Manager

Privado AI is a cutting-edge startup focused on privacy engineering, seeking a Customer Success Manager to advocate for enterprise clients. This role involves managing client relationships, ensuring successful onboarding, and driving product engagement to maximize value from their privacy-as-code platform.

PrivacySoftware

Responsibilities

Manage the end-to-end post-sales lifecycle for high-value enterprise accounts, ensuring successful onboarding and continuous product engagement
Conduct regular strategic business reviews to align Privado’s privacy scanning capabilities with the client’s internal compliance and development goals
Identify expansion opportunities and mitigate churn risk by proactively monitoring account health and maintaining executive-level relationships

Qualification

Technical Customer SuccessSaaS experienceProject managementCybersecurity knowledgeDevOps experienceRelationship managementCommunication skills

Required

Proven experience in a technical Customer Success or Account Management role within the SaaS, Cybersecurity, or DevOps industries
Strong ability to communicate technical concepts to both engineering personas and non-technical legal or compliance stakeholders
Exceptional project management skills with a track record of handling complex enterprise deployments and driving measurable business outcomes

Company

Privado AI

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Privado AI is the modern privacy platform to reduce compliance risk at scale.

Funding

Current Stage
Growth Stage
Total Funding
$17.5M
Key Investors
Titan Capital
2022-08-24Series A· $14M
2022-01-01Seed· $3.5M
2020-10-01Seed

Leadership Team

V
Vaibhav Antil
Co-Founder
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Jasdeep Cheema
Founder at Privado.ai
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Company data provided by crunchbase