Gap · 5 hours ago
Asset Protection Service Representative - Gateway II
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $20/hrGap is an iconic American brand focused on optimistic style and a positive customer experience. As an Asset Protection Service Representative, you will create a safe and welcoming environment in stores, deter theft, and support customer interactions while ensuring safety protocols are followed.
Retail
Responsibilities
Maintain a strong, visible presence at store entrances and throughout the sales floor to deter theft and promote a safe shopping environment
Greet customers with warmth and professionalism, offering assistance while remaining alert to potential safety or security concerns
Monitor customer behavior and store activity to identify suspicious actions and report them promptly to store leadership or Asset Protection partners
Support store teams during escalated customer situations by remaining calm, observant, and ready to assist as needed
Assist Asset Protection Coordinators during external theft incidents by observing and documenting events in accordance with company policy
Conduct regular checks of physical security systems such as doors, alarms, and surveillance equipment, reporting any issues immediately
Share relevant safety and loss-related information with store teams to raise awareness and support prevention efforts
Promote a culture of safety, inclusion, and accountability by modeling respectful, proactive behavior and encouraging others to do the same
Qualification
Required
Strong observational skills and attention to detail in a fast-paced retail environment
Ability to remain calm, professional, and customer-focused in high-pressure situations
Excellent interpersonal and communication skills; able to engage with customers and team members respectfully
Willingness to learn and consistently apply safety and security protocols
Flexible and adaptable to changing priorities and store needs
Passionate about creating a safe, inclusive, and welcoming environment for all
Benefits
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
Company
Gap
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco.
10001+ employees
H1B Sponsorship
Gap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (117)
2023 (151)
2022 (142)
2021 (111)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Sherry Fisher
Facility Director CEO Gap Inc.
Genáe Gonzales
Assistant Merchant, Partnerships & Collaborations
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