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Navitas Credit Corp. · 5 hours ago

Customer Service Representative (CSR)

Cleveland, GA

Full-time

Onsite

Mid Level

3+ years exp

Navitas Credit Corp. is seeking a Customer Service Representative (CSR) to join United Community Bank. In this role, you will deliver top-tier financial solutions and support to customers, guiding them through products and services to help them achieve their financial goals.

BankingFinancial Services

Responsibilities

Offer exceptional service to meet customer's financial needs and build lasting relationships with a proactive, solutions-focused approach

Understand and communicate United's products and services, including account types, loan options, and investment products, to help customers make informed choices

Actively recommend and sell products and services that match customer needs, contributing to United's growth and customer satisfaction

Address and resolve customer concerns with professionalism and empathy, maintaining a high standard of customer care

Assist with inquiries, disputes, debit card maintenance, and provide general support to your team to keep operations running smoothly

Educate customers on option for managing transactions using technology and all other tools and resources available