Mattress Firm · 3 hours ago
Sleep Expert - Sales
San Mateo, CA
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $75K/yrMattress Firm is focused on helping people sleep well and live well, and they are seeking a Sleep Expert to enhance the customer's in-store experience. The role involves providing product knowledge, driving sales performance, and maintaining customer relationships.
E-CommerceRetail
No H1B
Responsibilities
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers and serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
Maintain awareness of the competition, advertisements and services offered by competitors
Leverage social media to positively impact brand awareness and increase sales
Lift, push, or pull 50+ pounds
Qualification
Required
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers and serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
Maintain awareness of the competition, advertisements and services offered by competitors
Leverage social media to positively impact brand awareness and increase sales
Lift, push, or pull 50+ pounds
Legal authorization to work in the United States without the need for sponsorship
We require proof of eligibility to work in the United States
Benefits
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Company
Mattress Firm
Mattress focused on creating a unique shopping experience for the customer with a large selection of quality,
Founded in 1986
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-05-09Acquired
2011-11-18IPO
Leadership Team
Anne Dament
Chief Merchandising Officer
Recent News
2025-12-30
Home Textiles Today
2025-12-24
Company data provided by crunchbase