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C.H. Robinson · 11 hours ago

Associate Portfolio Executive - January 2026

Scottsdale, AZ

Full-time

Hybrid

New Grad, Entry Level

$19.23/hr - $38.47/hr

0+ years exp

C.H. Robinson is a leading logistics company, and they are seeking an Associate Portfolio Executive to begin building customer portfolios as part of an accelerated training program. This role focuses on relationship development and business expansion, with a strong emphasis on customer experience and service delivery.

LogisticsSupply Chain ManagementTransportation

Responsibilities

Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rate

Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets

Respond promptly to customer inquiries and exceptions while managing conflict diplomatically

Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues

Reconnect with dormant customers, fostering relationships and stimulating demand

Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habits

Maintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers

Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size

Drive demand by engaging customers, fostering relationships, and capitalizing on business prospects

Identify growth potential within accounts, transitioning transactional engagements into committed partnerships

Stay updated on customer, industry, and market changes to pinpoint growth opportunities

Execute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations

Adopt and apply new tools, technology, and processes to improve overall workflow

Utilize data and reporting to identify service improvement opportunities and expand wallet share

Partner with internal resources to ensure account processes and SOPs are complete and adhered to

Maintain a minimum portfolio size of existing customers by volume and revenue

Participate in daily or weekly team stand-ups to foster communication and alignment

Use technology to manage order statuses and initiates corrective measures during exceptions

Leverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoption

Assist in the development of any SOPs required to manage customers' business effectively

Qualification

Customer EngagementNegotiation SkillsMicrosoft Office SuiteProblem-SolvingCollaboration SkillsAttention to Detail

Required

High School Diploma or GED

Minimum 6 months Customer Engagement Experience internal or external

Ability to travel up to 10%

Preferred

Bachelor's Degree from an accredited college or university

Attention to detail, accuracy, and problem-solving

Demonstrated negotiation, collaboration, and influencing skills

Proficient in Microsoft Office Suite of Programs

Values a diverse and inclusive work environment

Benefits

Three medical plans which include

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid observed holidays

2 paid floating holidays for U.S. hourly employees

Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities