Pacific Aviation ยท 4 hours ago
Airline Customer Service Agent SFO - Japanese/English Speakers
San Francisco, CA
Part-time
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrPacific Aviation is seeking passionate, bilingual individuals to join their team as Airline Customer Service Agents at San Francisco International Airport. The role involves assisting passengers during departures and arrivals, handling inquiries, and delivering exceptional service in a dynamic work environment.
Professional ServicesService IndustryTicketing
No H1B
Responsibilities
Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim)
Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal
Delivering exceptional service with professionalism and efficiency
Collaborating with team members to provide seamless ground handling services for flights carrying 200-300 passengers
Qualification
Required
Bilingual proficiency in English and Japanese (spoken and written)
Strong communication skills, including active listening
Computer literacy with attention to detail and quick, accurate data entry
Calmness and problem-solving skills in high-pressure situations
Flexibility to work evenings, weekends, and holidays
Physical stamina to stand for extended periods
Legal authorization to work in the U.S
Ability to pass a background check and drug test
Preferred
Customer service experience
Benefits
Fully paid medical, dental, and vision insurance for you and your dependents
401(k) retirement plan with company match
Generous Paid Time Off (PTO)
Uniforms provided
Discounted parking or a BART Clipper card
Paid training to set you up for success
Referral bonus and cell phone plan reimbursement
Company
Pacific Aviation
Pacific Aviation is a provider of airport handling services for finest airlines.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Calvin Ormerod
Recruitment Partner
Company data provided by crunchbase