Fred Meyer Jewelers ยท 5 hours ago
JEWELRY/DISTRICT SALES MANAGER
Fred Meyer Jewelers is seeking a Jewelry/District Sales Manager to oversee store management and support associates. The role focuses on meeting financial goals, ensuring compliance with standards, and fostering a customer-first culture among team members.
E-CommerceJewelryRetail
Responsibilities
Direct and supervise the activities of the store management and support associates
Meet financial goals
Verify that all standards and policies are followed in every store while modeling and instilling the Key's Values and Standards of Customer 1st
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety
Ability to maintain confidentiality
Ability to continue education, as necessary
Familiarity with jewelry terms and processes
Ability to organize/prioritize variety of tasks/projects
Demonstrated accuracy/attention to detail
Create a selling culture where all team members are driven to provide an outstanding Customer 1st experience in order to exceed sales and performance expectations established by the senior leadership team
Recruit, select, and develop talent within assigned market to build a strong sales team and future leadership for our brand
Build diverse teams that reflect the community in which they serve
Perform retail location inspections to review conditions, Customer 1st performance, merchandising standards, associate performance, and overall operations
Lead training and development activities including product knowledge, selling skills, customer service, and leadership development
Communicate with senior leadership regularly about team member engagement, customer satisfaction, competitive issues, and market specific trends
Promote an open and inclusive work environment where associates are engaged and understand how their work supports the success of the brand
Support the brand mission, vision, and value proposition in all facets of work
Follow up promptly on all customer service complaints
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Maintain flexibility to work weekends and travel as needed
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualification
Required
Bachelor's Degree business or related field, plus five years of experience in sales and jewelry operations; or combination of relevant education and experience
Ability to maintain confidentiality
Ability to continue education, as necessary
Familiarity with jewelry terms and processes
Ability to organize/prioritize variety of tasks/projects
Demonstrated accuracy/attention to detail
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Preferred
Any experience directing and participating on project teams
Knowledge of Fred Meyer policies, procedures, and organizational structure
Ability to operate the following: jeweler's loupe, diamond tweezers, gem scope
Create a selling culture where all team members are driven to provide an outstanding Customer 1st experience in order to exceed sales and performance expectations established by the senior leadership team
Recruit, select, and develop talent within assigned market to build a strong sales team and future leadership for our brand
Build diverse teams that reflect the community in which they serve
Perform retail location inspections to review conditions, Customer 1st performance, merchandising standards, associate performance, and overall operations
Lead training and development activities including product knowledge, selling skills, customer service, and leadership development
Communicate with senior leadership regularly about team member engagement, customer satisfaction, competitive issues, and market specific trends
Promote an open and inclusive work environment where associates are engaged and understand how their work supports the success of the brand
Support the brand mission, vision, and value proposition in all facets of work
Follow up promptly on all customer service complaints
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Maintain flexibility to work weekends and travel as needed
Company
Fred Meyer Jewelers
Fred Meyer Jewelers is an offline and online that offers a comprehensive range of jewelry and watch products for men and women. It is a sub-organization of Kroger.