eTeam ยท 13 hours ago
Engineer
Charlotte, NC
Full-time
Hybrid
Senior Level
$70/hr - $72/hr
5+ years expeTeam is a confidential company seeking a Software Engineer - SRE. This role will be responsible for monitoring applications, responding to incidents, and managing applications through automation.
Information Technology
Responsibilities
Troubleshoot and resolve issues in live production environments and implement strategies to eliminate them with minimal support
Manage applications through automation
Support and monitor new and existing services, platforms, and application stacks
Engage in improving the lifecycle of services deployment, operations, and refinement
Provide technical expertise during service impacting events
Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements
Use scalability testing to measure, tune and optimize system performance
Participate in periodic 24x7 on-call duties
Being accountable for resolving the outage via workaround or permanent fix
Ensuring all administration and reports are maintained and up to date including contacts information technical diagrams post major incident reviews
Responsible for communicating with various stake holders & shipping IT Communication
Responsible for the effective implementation of the process Incident, Change and Problem Management and conducts the respective reporting procedure
Monitor the incidents to ensure that the Service Level Agreement is respected
Identify initiate schedule and conduct incident reviews
Ensure the closure of all resolved and end-user confirmed Incident records
Establish continuous process improvement cycles where the process performance activities roles and responsibilities policies procedures and supporting technology is reviewed and enhanced where applicable
Headed Proof-of-Concepts on Splunk implementation, splunk indexing and plugins, mentored and guided other team members on Understanding the use case of Splunk
Knowledge on Splunk Enterprise Deployments and enable continuous integration as part of configuration using (props.conf, Transforms.conf, Input.conf & Output.conf, Deployment.conf) management
Knowledge of log parsing, complex Splunk searches, including external table lookups, Splunk data flow, components, features, and product capability
Knowledge in setting up alerts and Monitoring recipes from the Machine generated data
Qualification
Required
Bachelor's Degree or Equivalent
5+ years of experience in Site Reliability engineering
Experience with one or more Cloud Platforms (Azure, AWS, GCP)
Experience with Container technologies: Kubernetes, Docker, PKS
Experience setting up monitoring in applications and database
Experience in third party services and third-party vendor management
Experience in ServiceNow
Excellent verbal, written, and interpersonal communication skills
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Founder and Global Director-Strategic Accounts
Recent News
2025-11-19
2025-08-21
Company data provided by crunchbase