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Wan Bridge Group · 9 hours ago

Service Tech II

Forney,TX,US

Full-time

Onsite

Mid Level

Wan Bridge Group is a company focused on maintaining high-quality properties. The Service Tech II is responsible for performing maintenance and repair tasks, ensuring properties are in excellent condition and addressing service requests to maintain resident satisfaction.

Building MaintenanceConstructionProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Conduct scheduled quarterly and seasonal preventative maintenance

Respond promptly to service requests from residents and address reported issues efficiently

Diagnose and repair minor and major maintenance issues

Notify the TBD Service Coordinators immediately if they cannot make the repair or need material to do so

Complete necessary scheduled move out inspections and move in orientations

Ensure homes are ready for the market by meeting TBD quality expectations, within the budget and allowed time

Available when scheduled for emergency maintenance calls during work hours or after hours

Provide immediate response to urgent situations, such as water leaks, power outages or HVAC failures

Maintain accurate records of all the maintenance and repair activities, including work orders, materials used, and hours worked

Provide detailed reporting to the TBD Coordinators on completed tasks and outstanding issues

Interact with residents in a professional and courteous manner, addressing their concerns and ensuring their satisfaction with the service provided

Providing a high level of customer service, seeking proactive ways to support our residents and onsite team members

Adhere to all safety and SOP protocols and guidelines to insure a secure work environment

Monitor and request necessary supplies, tools, and equipment for maintenance and repair tasks

Ensure that the inventory is well maintained and organized

Work closely with other departments to coordinate maintenance activities and ensure smooth operations

Qualification

Residential constructionHVAC systemsE.P.A. certificationDrywallTexturingMicrosoft OfficeCustomer serviceInventory managementCommunication skills

Required

High School Diploma or equivalent

Strong background in residential construction and remodeling in multiple trades

Must have a valid driver's license, valid insurance, and reliable work transportation

Experience with drywall and texturing, paint, and basic mechanicals (but not limited to): HVAC, electrical, plumbing, appliances, water irrigation systems, stairs, gates, fences, patios, railings, roofing/ceiling leaks, Interior/exterior lights and fans, flooring, doors, cabinets, windows, sliding glass doors and locks

Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning

Working knowledge of Microsoft Office and high level of proficiency with handheld smart device (iPad, etc.)

***Type II or Universal E.P.A. certification required.***

General knowledge and experience of reading, writing, and evaluating project specifications and technical scopes of work

Ability to access, input, and retrieve information from a computer and/or electronic device

Ability to sit or stand for long periods of time

Ability to move around work environment including stairs and construction sites

Lift or move items up to 25 pounds or team lift up to 50 pounds

Valid Texas Driver's License

Maintain at least minimum car insurance required by Texas law

Ability to communicate effectively through written and verbal communication in English