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Old Navy · 4 hours ago

Retail Associate, Full Time - Boulevard Crossing

Kokomo, IN

Full-time

Onsite

New Grad, Entry Level

Old Navy is a company dedicated to democratizing fashion and making shopping enjoyable for everyone. As a Full Time Brand Associate, you will engage with customers, provide excellent service, and contribute to a positive shopping experience while promoting brand loyalty.

ApparelE-CommerceFashionLifestyle

Responsibilities

Consistently treat all customers and employees with respect and contribute to a positive work environment

Promote loyalty by educating customers about our loyalty programs

Seek out and engage with customers to drive sales and service using suggestive selling

Enhance customer experience using all omnichannel offerings

Be accountable to personal goals which contribute to overall store goals and results

Support sales floor, fitting room, cash wrap, back of house, as required

Maintain a neat, clean and organized work center

Handle all customer interactions and potential issues/returns courteously and professionally

Execute operational processes effectively and efficiently

Qualification

Customer serviceRetail technologyCommunicationProblem solvingTeam collaboration

Required

A good communicator with the ability to effectively interact with customers and your team to meet goals

A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers

Passionate about retail and thrive in a fast-paced environment

A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts

Able to utilize retail technology

Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

Company

Old Navy

Glassdoor3.7

Old Navy offers shoppers with an online platform to find and purchase from among a collection of apparel stores in California. It is a sub-organization of Gap.

Founded in 1994