Global Technical Talent, an Inc. 5000 Company ยท 13 hours ago
Business Consultant
Springfield, MA
Full-time
Hybrid
Senior Level
5+ years expGlobal Technical Talent is a minority-owned staffing firm seeking an experienced Business Consultant to support high-visibility initiatives within the Operations organization. This role focuses on business analysis, requirements development, and readiness activities for a large-scale Salesforce implementation, collaborating with cross-functional stakeholders.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Define and document business and system scope, objectives, and requirements based on user needs and industry standards
Lead business analysis efforts supporting Salesforce platform implementation
Analyze business processes and develop process models, procedures, and job aids to support operational readiness
Translate business needs into clear functional and non-functional requirements
Facilitate requirements gathering workshops and stakeholder meetings
Drive impact analysis and support escalation analysis and resolution of complex issues
Apply critical thinking to develop recommendations while evaluating risk and business impact
Identify gaps in processes and recommend process improvement opportunities
Support multiple initiatives in parallel while ensuring alignment with business strategy
Communicate complex decisions clearly and effectively to internal and external stakeholders
Guide and mentor less-experienced Business Analysts
Build strong relationships across Operations, technology teams, and vendor partners
Qualification
Required
5+ years of business analysis experience
Proven experience leading business analysis for medium to large-scale projects
Strong experience with impact analysis, requirements management, and documentation
Ability to lead requirements gathering sessions and influence requirements direction
Excellent written and verbal communication and facilitation skills
Experience collaborating with business and systems subject matter experts
Strong organizational skills with the ability to manage multiple initiatives
Preferred
Experience with Salesforce business and/or technical components
Financial Services, Insurance, or regulated-industry experience
Experience supporting enterprise transformation or modernization initiatives
Benefits
Medical, Vision, and Dental Insurance Plans
401(k) Retirement Fund
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase