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Atlantic Casualty Insurance Co. · 11 hours ago

Insurance Trainee

Goldsboro, NC, Goldsboro, NC, US

Full-time

Onsite

New Grad

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier providing innovative insurance solutions. The Insurance Trainee will shadow various departments to gain a comprehensive understanding of the company and develop skills in claims, accounting, underwriting, marketing, operations, and IT.

Insurance

Responsibilities

Learn claims support team functions to include mail handling, answering phones, and all manner of support to assist the adjusters

Obtain an adjuster license for the state of North Carolina

Learn to analyze, review, and interpret policies, to assess liability, verify and review damages, and properly document information in the claim file

Develop basic understanding of how to apply premium audit and account current cash applications

Learn how to apply payments in Dashboard application

Develop basic understanding of various coverage options. Shadow underwriters to develop understanding of their and fact gathering and decision-making processes

Assist underwriting assistants with policy endorsement processing

Underwrite small new and renewal accounts. Support territorial teams in all aspects of underwriting, including policy and inspection analysis, customer service support phone calls, and all other aspects of agency relationship management

Learn process of setting up submission files and complete submission database updates

Develop basic knowledge of all marketing functions

Learn how to prepare communication materials and promotional items utilizing various mediums

Shadow marketing team to see how agency relationships are developed and maintained. Learn about agency books of business

Learn process of sorting mail and scanning into ImageRight

Develop basic knowledge of switchboard operations

Shadow policy services and learn the workflow for processing policy endorsements

Shadow network team to develop understanding of helpdesk functions and overall network management

Learn to troubleshoot tickets, manage agent issues and test Atlantic Casualty Express System as well as Policy Issuance with P&C team

Gain understanding of database administration functions with database management team

Learn inner workings of Claim Center and how to test various components

Gain understanding of various roles within IT and the impact on overall organizational effectiveness

Qualification

Microsoft OfficeTime managementLogical reasoningCreative reasoningData organizationWritten communicationVerbal communicationProblem solving

Required

College degree in risk management and insurance preferred

Time management skills

Microsoft Office

Solid written and verbal communication skills are required to interact competently with internal and external customers

Must be capable of logical and creative reasoning and be able to apply those skills in any situation

Problem solving on the job is defined but may need further clarification to proceed

The position requires collecting, compiling and organizing facts and figures in accordance with established procedures

The incumbent has some latitude in decision-making by setting priorities and / or making decisions based on established procedures and policies

Guidance is readily available, and work may be checked for accuracy and completeness

The incumbent deals with information that is considered personal and confidential and its disclosure would be detrimental to Strickland Insurance Group

Must be able to clearly define systems and operational problems and draw valid conclusions and recommendations as to how to resolve

Must possess ability to interpret and delegate an extensive variety of instructions in written or diagram form

Reasoning; dealing with problems involving a few variables in standard situations

Must also be able interact on personnel matters in a secure and confidential manner

While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear

The employee frequently is required to sit and reach with hands and arms

The employee is occasionally required to stand and walk

The employee must frequently lift and/or move up to 25 pounds

Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus

The noise level in the work environment is usually moderate

Works primarily indoors

Benefits

Health, Dental & Vision plans (HSA & PPO options)

401(k) with company match + financial advisor access

Tuition reimbursement & student loan assistance

Paid parental leave

Counseling and mental wellness support

Flexible work and in-office schedules

Company

Atlantic Casualty Insurance Co.

Atlantic Casualty Insurance Company (Atlantic Casualty) was formed by Strickland Insurance Group (SIG) in 1983 to underwrite a substantial book of non-standard personal auto.

Founded in 1983