Greystar · 11 hours ago
Assistant Community Manager (Floating) - Charleston
Charleston, SC
Full-time
Onsite
New Grad, Entry LevelGreystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. The Assistant Community Manager will execute marketing, leasing, and renewal strategies to achieve occupancy and revenue goals while ensuring resident satisfaction.
Real EstateRentalRental Property
Responsibilities
Executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing and marketing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals
Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Collects all pertinent information from prospective residents at move-in and record as appropriate
Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs
Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible
Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads
Follow-up – Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc
Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets
Maintain files and marketing materials for realtors, transition companies, and moving companies
Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions
Qualification
Required
Dedicated and hard-working individuals
Ability to execute marketing, leasing, and renewal strategies
Perform all sales and leasing activities
Greet and qualify prospects
Conduct property tours and show apartment homes
Process applications, credit screening, and criminal background checks
Prepare lease and move-in package
Ensure a smooth resident move-in and lease signing
Collect pertinent information from prospective residents at move-in
Update market survey to stay informed about current market and competitor conditions
Develop and implement short- and long-term marketing plans and goals
Follow property's established policies related to concessions, specials, and other programs
Design and execute marketing activities and events
Implement resident referral and employer outreach programs
Use internet marketing tools (Craigslist, Facebook, e-mail, and other websites)
Use on-site property management software application (Entrata, Yardi, etc.)
Track apartment availability and record traffic and leasing activities
Manage resident and prospect data
Capture critical demographic and other information about existing and future residents
Ensure property and show units meet Company's standards for show quality
Inspect marketing corridor and leasing tour daily
Communicate maintenance and upkeep needs to maintenance team members
Merchandise and ensure a physically appealing show unit and/or model and amenities
Prepare leasing office for daily leasing activities
Execute activities in support of the property's lease renewal program
Prepare lease renewal letters and packages for residents
Meet with and contact renewing residents in advance of move-out dates
Ensure lease renewal documents are signed and implemented on time
Respond quickly and courteously to resident and client/owner concerns
Demonstrate customer service skills
Attend community and networking events
Align with local associations and community organizations
Participate in outreach marketing efforts
Utilize current CRM to maintain an accurate and up-to-date prospect database
Assist with daily, meaningful prospect follow-up
Help team perform required number of follow-up contacts
Coordinate prospect and depositor related creative follow up deliveries
Organize and ensure adequate supply of fully assembled sales collateral
Maintain files and marketing materials for realtors, transition companies, and moving companies
Maintain Sales Consultant - SH copies of all floor plans
Ability to stand, walk, and/or sit for extended periods of time
Bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
Work inside and outside in all weather conditions
Push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance
Work a flexible work schedule, including taking 'call' during evenings, weekends and holidays
Preferred
Professional
Risk-Taker
Detail-oriented
Collaborative
Strategic
Communicator
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar
Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.
Founded in 2016
5001-10000 employees
H1B Sponsorship
Greystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (6)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase