Fleet Feet · 5 hours ago
Retail Manager
Plano, TX
Part-time
Onsite
Mid LevelFleet Feet is the largest running retailer in the country, committed to delivering unmatched service and support to customers. The Retail Experience Manager will lead daily store operations, mentor the team, and ensure a premium customer experience while fostering a collaborative store culture.
Retail
Responsibilities
Lead the Team: Recruit, onboard, train, and develop Outfitters (Retail Sales Associates) to be customer-first and goal-oriented
Coach and Inspire: Set expectations, provide real-time feedback, recognize achievements, and support individual growth
Own the Floor: Manage sales floor operations, deliver exceptional customer service, and oversee the Fleet Feet Outfitting Experience
Solve and Support: Address customer concerns with care and resolve challenges promptly and professionally
Foster Culture: Cultivate a collaborative and high-performance store environment through daily leadership and team engagement
Communicate Clearly: Maintain consistent communication across team members to ensure alignment, clarity, and enthusiasm
Champion Initiatives: Support and promote Fleet Feet’s events, programs, and community outreach efforts
Qualification
Required
Proven retail management experience, with a strong background in customer-facing sales environments
A role model in delivering exceptional service with energy and empathy
Strong coaching, communication, and delegation skills
Comfortable managing inventory, schedules, and retail operations
Eager to develop yourself and others in a fast-paced, people-centered environment
Takes ownership of the team's performance and the store's results
Able to work flexible hours, including evenings, weekends, and holidays
Capable of lifting and carrying 25-50 lbs and working on your feet in a retail setting
Benefits
401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
Full Time Benefits: Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Part-Time Benefits: Employees working 15-29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.
Company
Fleet Feet
At Fleet Feet we believe that running has the power to change everything, and we work hard every day to bring this vision to life.
Founded in 1976
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Joey Pointer
President and CEO; Member of Board of Directors
Roger Willis
Interim Chief Financial Officer
Company data provided by crunchbase