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UCLA Health · 8 hours ago

Administrative Assistant II - Retina Ophthalmology, Westwood

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$26.42/hr - $37.49/hr

UCLA Health is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations in the Department of Ophthalmology's Retina Division. The role involves performing patient check-in/out, collecting payments, scheduling appointments, and ensuring excellent patient service.

Hospital & Health Care

Responsibilities

Perform patient check-in/out

Collect co-pays and process patient payments

Secure authorizations and referrals

Schedule patient appointments

Answer calls route as needed

Track status of patients' test or imaging

Qualification

Medical terminologyInsurance plans knowledgePatient file managementVerbal communicationWritten communicationPrioritization skillsTeam coordinationFriendly demeanorIndependent work

Required

Knowledge of medical terminology

Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal

Skill in establishing, coordinating and maintaining patient and administrative files

Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills

Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels

Skill in writing grammatically correct routine medical and business correspondence

Skill in setting priorities which accurately reflect relative importance of job responsibilities

Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor

Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure)

Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed

Company

UCLA Health

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For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.

Founded in 1955