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University of Miami · 6 hours ago

Executive Director, Epic Ambulatory/MyChart

United States

Full-time

Remote

Director/Executive

12+ years exp

The University of Miami Health System, known as UHealth, is seeking an Executive Director for Epic Ambulatory/MyChart. This role involves the implementation, management, oversight, and optimization of various Epic applications within the healthcare system, focusing on improving patient experiences and coordinating technology strategies.

Higher Education

H1B Sponsor Likely

Responsibilities

Responsible for implementation, management, oversight, and optimization of the Epic Inpatient Applications, including but not limited to EpicCare Ambulatory, Kaleidoscope, MyChart, CareEverywhere, EpicCare Link, Research, and other Clinical Applications

Provide effective communication and direction in the deployment of Core Clinical applications

Provide technical support to the application and provide an analysis of system requirements and specifications

Provide the necessary experience and knowledge to ensure all aspects of the applications integrate with the other cross functional applications utilized by the organization

Report to the Chief Health Applications Officer and collaborate with other managers and directors

Maintain open lines of communication with Clinical/Operational leaders in the hospitals, clinics, and billing office to set proper expectations with all members in the business community

Work with leadership for development of competitive strategic plans to achieve UMMSOM and the University of Miami Health Systems mission of excellence in medical care delivery, expanding medical knowledge through research and leading initiatives to provide quality health care to those who need it

Work with leadership on strategic issues facing the University of Miami Health System by determining and detailing potential feasibility and profitability of a project(s), growth and expansion opportunities, and other operational activities current and future

Work with leadership to implement effective strategies and tactics to improve patient experiences and outcomes related to satisfaction and quality

Responsible for the development/maintenance of Information Technology strategic planning, workforce and resource allocation, while maintaining a forward-looking vision and strategy

Work with Leadership and Medical Finance to outline strategic technology requirements for major capital expenditures that are recommended in future fiscal years, determined through a strategic planning process

Work with Research to assimilate Clinical data captured though the Electronic Health Record into health data management strategies and translational research capabilities

Conduct feasibility studies related to implementation of new ancillary procedures, clinic studies, and hospital process from a cost and effectiveness standpoint to segment analyses performed from a clinical perspective

Responsible for keeping senior leadership informed of technology barriers, advancements, opportunities, and resource requirements to execute on strategic initiatives

Recommend remediation plans and execute associated action and follow-on support plans independently

Responsible for the supervision, management, and coordination activities for assigned enterprise-wide information technology projects as well as for ensuring an efficient and timely conclusion

Oversee the analysis of end user department workflow, data collection, report details, and other technical issues associated with software as they relate to system design and build decision

Oversee the build, test, and debug activities for the core clinical applications to ensure the system meets end user requirements

Oversee the coordination of software updates and changes

Principal business liaison between Epic and the Health System negotiating any contracts/SOW’s prior to sending for approval

Responsible for attending applicable professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements

Maintain membership in applicable committees and supporting sub-groups

Qualification

Epic CertificationsHealthcare experienceProject managementWorkflow analysisIntegration knowledgeResearch understandingTeam leadershipCommunication skillsOrganizational skillsProblem-solving

Required

Bachelor's Degree, Master's Degree preferred

Epic Certifications required (Ambulatory, MyChart, Research, Carelink or CareEverywhere)

Minimum of 12 years of experience, preferably in healthcare or healthcare-related organization

Familiarity with physician practices' workflows, hospital outpatient departments and patient experiences

Familiarity with ophthalmology physician practices' workflows

Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical

Familiarity with legal requirements and operational policies related to patient and family privacy practices

Familiarity with current outside organization connection strategy

Familiarity with community clinic relationships and how those groups interact (referrals, discharge to SNF, lab ordering, surgery scheduling, etc.)

Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information

Understanding of the range of considerations around research, including recruitment, research‐patient tracking, scheduling and treatment workflows, and research billing

Experience leading large teams of individuals and the ability to manage staff effectively

Strong communication and organizational skills

Past success with large-scale projects such as other software implementations, building projects, or other key initiatives

Able to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Ability to gain trust and establish effective relationships with team members

Ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure

Benefits

Medical

Dental

Tuition remission

And more

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (137)

2024 (153)

2023 (150)

2022 (122)

2021 (95)

2020 (114)