The CCS Companies ยท 8 hours ago
Client Service Representative, Subrogation
Portsmouth, NH
Full-time
Onsite
Entry Level
1+ years expThe CCS Companies is seeking a Client Service Representative for their Subrogation department. This role involves supporting the workflow of the department by managing client accounts, processing documentation, and assisting with audits.
Financial ServicesInformation TechnologyMessaging
Responsibilities
Navigates internal and client specific systems, maintains account files and completes balance verifications via phone and email
Indexes documentation from client systems, answers client status requests and updates accounts with relevant information, including damages, vehicles, location of accident, arbitration information and parties involved
Reviews and processes mail and faxes from responsible parties and carriers
Organizes and updates debtor documentation to be mailed to responsible parties
Reviews and works department emails
Assists in annual audit, contacting DMVs to confirm license suspension criteria and contact information is accurate
Reviews and processes all releases, installment agreements, and promissory notes
Completes additional tasks and responsibilities, as directed by department supervisor and manager
Qualification
Required
Minimum of 1+ years in a customer service position required
Strong interpersonal and verbal communication skills
Must have a strong attention to detail and are highly organized
Strict adherence to confidentiality and high ethical standards
Basic math and writing skills
Coachable: receptive to feedback, responsive to change, willing to learn, and embraces continuous improvement
Ability to maintain a predictable and consistent fulltime work schedule
High school diploma or equivalent required
Preferred
Experience working with Microsoft Office (Word, Excel, Outlook) is preferred
Company
The CCS Companies
The CCS Companies is a financial services company providing automated voice messaging solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Kane
Chief Financial Officer
David Ulrich
Senior Vice President Partnership Development
Company data provided by crunchbase