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GE Vernova · 5 hours ago

Senior Customer Portfolio Manager - Contract Management

California, United States

Full-time, Contract

Hybrid

Senior Level

$138K/yr - $229K/yr

5+ years exp

GE Vernova is dedicated to providing advanced, cleaner, and efficient power solutions. The Senior Customer Portfolio Manager will manage customer relationships and ensure profitability and satisfaction for assigned contracts, overseeing various operational aspects and facilitating communication between teams and customers.

EnergyEnergy EfficiencySustainability

Responsibilities

As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L’s and Growth Opportunity

Develop and own site customer with a communication plan, to coordinate and facilitate regular "Customer facing / meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer

Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE

Be responsible for developing outage scope/communicating scope to the field services team

Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable

Provide leadership in owning and driving all emergent/forced outage matters to resolution

Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GE network

Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Qualification

Heavy Duty Gas TurbineSteam Power ExperienceContract ManagementLean Process ImprovementMicrosoft ExcelMicrosoft PowerPointCommunication SkillsTime ManagementLeadership

Required

Bachelor's Degree from an accredited University (OR an Associates degree from a college or 7+ years of relevant experience in a power generation industry)

Minimum of 5-7 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience

Ability to work up to 50% of the time at the sites located in California