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PNC · 3 hours ago

Teller

Hilton Head Island, SC

Full-time

Onsite

New Grad, Entry Level

PNC is a leading financial services institution, and they are seeking a Full Time Teller within their Retail Banking organization. The role involves delivering a unique customer experience, educating customers on financial options, and processing various customer interactions while adhering to company policies and procedures.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet

Processes a variety of customer interactions

Educates customers on alternatives available for their financial interactions

Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs

Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer Experience (CX)BankingIdentifying OpportunitiesLeveraging TechnologyProactive SalesCustomer ServiceAccuracyAttention to DetailEffective CommunicationsProblem Solving