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Agrace · 9 hours ago

HR Services Manager

Madison, WI

Full-time

Onsite

Mid, Senior Level

5+ years exp

Agrace is a nationally recognized nonprofit leader in hospice and palliative care, and they are seeking an HR Services Manager to oversee operations in compensation, benefits, and employee relations. The role involves acting as an HR Business Partner, managing employee relations, compensation strategies, and benefits processes, while also leading a team of HR professionals.

CommunitiesHealth CareNon Profit

Growth Opportunities

Responsibilities

Oversees the performance management systems, processes, and tools (coaching, evaluations, disciplinary actions, terminations)

Manages the processes and outcomes for employee complaints and investigations

Partners with management and employees to enhance engagement and retention

Ensures standardized job descriptions are up to date and accurate through job evaluation processes

Conducts regular compensation market analyses and facilitates the process for recommendations of adjustments as needed

Manages the compensation increases processes and the compensation reviews for new/modified positions or upon management request

Coordinates the benefits strategy meetings with broker and leadership stakeholders

Oversees the annual benefits renewal and open enrollment processes for all employee benefits

Oversees the enrollment/change processes for staff entering/leaving benefit eligible status

Resolves employee benefits-related questions or concerns

Manages all benefits-related regulatory and reporting processes (5500, ACA, SPDs, etc.)

Administers the workers’ compensation processes and provides leadership over claims issues

Coordinate the full recruitment process including consulting with hiring manager (job requirements, pay, and recruitment strategy, etc.), sourcing candidates, leading selection process, hiring, and initiating the onboarding process

Provide consultation and guidance to managers on staffing, employee-related departmental policies and procedures, employee relations/performance management, training, engagement and staff development initiatives

Lead or participate in investigations, unemployment responses and hearings, disciplinary meetings, performance improvement plans, etc

Acts as liaison for employee benefits questions, leave of absence/ADA needs, or return to work issues

Maintain in-depth knowledge of employment-related laws and regulations; evaluates their impact upon operations, and recommends policy and procedural improvements to management, as appropriate

Interpret, communicate and administer human resource policies, procedures, laws, standards and government regulations. Seeks guidance from fellow managers, director and executive leader as appropriate and collaborates with legal counsel where necessary

Hire, train, engage and retain department staff

Assign, direct and verify the work of direct reports

Assess staff performance and provide feedback, coaching, correction and development opportunities

Participate in internal work groups, meetings and committees relative to position responsibilities

Ensure compliance with Agrace policies and protocols, state, federal, and other regulations

Develop and adhere to annual department operating budget

Qualification

HR management experienceCompensation managementEmployee relationsMicrosoft Office SuitePolicy developmentProject managementBudgeting skillsCommunication skillsTeam collaborationConfidentiality

Required

Bachelor's degree in human resources, business, or related field, or other bachelor's degree plus equivalent HR management experience

Five or more years of HR experience with increasing levels of responsibility

Intermediate Microsoft Office Suite skills

Ability to work effectively and cooperatively with others

Experience using industry specific software

Ability to communicate financial/business/technical/clinical information to all levels of the organization

Experience developing policy and procedure

Experience in project management, strategic planning and execution, budgeting, and controlling costs

Ability to engage staff in Agrace's strategic and annual operating plans and LEAN projects and to ensure strategies and improvements remain in practice

Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property

Valid driver's license, auto insurance, and access to a reliable vehicle

Ability to use proper body mechanics and standard precautions

Ability to be flexible in time and task to meet organizational needs

Benefits

Competitive pay with free parking

Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +)

Retirement plans with employer matching

Generous Paid Time Off (PTO) and holiday paid time off

Comprehensive onboarding, mentorship, and career development

Company

Agrace

Nationally recognized for our hospice care services, Agrace also provides palliative care, dementia support and grief support to people who are seriously ill, dying or grieving.

Founded in 1978

Madison, Wisconsin, USA

501-1000 employees