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Four Seasons Hotels and Resorts · 5 hours ago

Restaurant Manager - AM

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$70K/yr - $77K/yr

5+ years exp

Four Seasons Hotels and Resorts is a luxury hotel company committed to exceptional guest experiences. They are seeking an AM Restaurant Manager to oversee the Food & Beverage division, ensuring service standards and guest satisfaction during the breakfast shift while leading and developing the restaurant team.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

Maintain a strong operational presence across morning meal serving periods to ensure service standards and the guest experience remain at an optimum

Provide leadership, development, support, coaching and constructive feedback for the team

Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals

Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends

Be proactively involved with the talent acquisition function, including selection and retention efforts in order to ensure that top talent are sought, confirmed and retained

Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Restaurant

Drive profitability by closely managing labor and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control

Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast

Attend regular operational meetings to ensure effective coordination and cooperation between departments

Work harmoniously and professionally with co-workers and supervisors

Identify and manage all aspects pertinent to providing guests with the atmosphere standard set by management upon opening (lighting, music volume, crowd density, etc.)

Conduct pre-shift meetings keeping staff informed about developments in the restaurant, the industry and the future

Ensure continuous improvement in quality of service, operational effectiveness, and employee retention and satisfaction

Support FOH team in all aspects of dining room service

May assist in other Food and Beverage outlets as needed

Contribute to our environment with a positive and friendly attitude

Communicate with team members to ensure the highest level of personalized service

Qualification

FoodBeverage operationLeadership skillsInterpersonal skillsIllinois Food Handlers CertificateTiPS certifiedProblem-solving skillsCustomer service passionEnglish language proficiencyAttention to detail