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PNC · 1 hour ago

Part Time Teller

Bedford Heights, OH

Full-time, Part-time

Onsite

New Grad, Entry Level

$18/hr - $21.15/hr

PNC is a financial services company that values its employees and their contributions to customer success. As a Part Time Teller, you will engage with customers to provide an exceptional banking experience, identify financial opportunities, and promote PNC products while ensuring efficient daily operations at the branch.

BankingFinanceFinancial Services

No H1B

Responsibilities

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet

Processes a variety of customer interactions

Educates customers on alternatives available for their financial interactions

Identifies banking opportunities during the customer interaction and refers as appropriate

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs

Educates customers on options for managing financial transactions by leveraging technology, tools and resources

Applies product and procedural knowledge to solve customer's problems

Adheres to all policies and procedures, demonstrating sound judgment within established limits

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner

Qualification

Customer ServiceBankingClient LoyaltyDigital AwarenessProblem SolvingAccuracyManaging Multiple PrioritiesFraud DetectionPreventionProactive SalesIdentifying OpportunitiesLeveraging TechnologyUnderstanding Customer NeedsEffective CommunicationsAttention to Detail

Required

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties

Prior experience is not required

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Preferred

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)

Dental and vision options

Employee life insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Adoption, surrogacy, and doula reimbursement

Educational assistance, including select programs fully paid

A robust wellness program with financial incentives

Parental leave

Up to 11 paid holidays each year

6 occasional absence days each year

Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service