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Clinical & Support Options, Inc. · 2 hours ago

Triage and Integration Specialist, Athol

Athol, MA

Full-time

Onsite

New Grad, Entry Level

$38K/yr - $44K/yr

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. They are seeking a Triage and Integration Specialist to assist clients in accessing support services, conducting screenings, assessments, and triaging clients appropriately.

Health Care

Responsibilities

Provide skills training and assistance in areas of daily living activities including basic living and interactive skills

Assist in developing communication and conflict resolution skills

Provide counseling and intensive support to consumers during psychiatric crises or periods of transition

Assist consumers with identifying appropriate mental health, addiction and medical services and accessing services of choice

Provide assistance with developing and maintaining a "natural support network" of family and friends

Assist in locating acceptable housing, negotiating leases, and obtaining furniture and other necessary fixtures

Collect and enter all demographic and insurance information and verify insurance

Determine level of urgency: routine or crisis, and triage appropriately

Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources

Stay informed about payor requirements and managed care plans

Act as liaison between CSO and community agencies and groups as appropriate