Apply on Employer Site

Spectrum · 7 hours ago

Supervisor, Outside Sales

Benbrook, TX

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $100K/yr

2+ years exp

Spectrum is a leading provider of communication and entertainment products for residential and business customers. The Supervisor, Outside Sales will supervise a sales team focused on enhancing customer experience and achieving sales goals while recruiting and developing staff.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience

Responsible for meeting and exceeding budgeted headcount and sales goals

A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building and leading teams, and developing skills in others

Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment

Recruit, interview, hire, and train Residential Connectivity Sales staff

Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner

Possess the knowledge and expertise to lead, guide, and develop Residential Connectivity Sales Specialists in their role

Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them

Be familiar with reporting and analytics necessary to drive and support business decisions

Collaborate with other departments and support teams to achieve goals and objectives

Work allocated will consist of approximately 60% fieldwork and 40% office work

Coach to and follow Charter’s Sales Process

Communicate territory assignments to Residential Connectivity Sales Specialists

Monitor the payroll process and ensure timely and accurate approval of all commission payments

Handle employee relation issues, including performance appraisals, coaching, and training

Completes administrative tasks related to all sales activities and ensures their team does the same

Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in

Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional

Prepares reports as needed

Perform other duties as requested by leadership

Qualification

Sales ManagementProject ManagementTechnical SkillsDirect Sales KnowledgeCommunication SkillsBachelor's DegreeOutside Sales ExperienceCoaching SkillsInterpersonal Skills

Required

Ability to read, write, speak and understand the English Language

Excellent communication, interpersonal and organizational skills

Possess strong technical and computer skills

Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

Ability to work outside for extended periods in any season and/or during inclement weather

Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Must be able to work non-traditional work hours such as evenings and weekends

Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance

Ability to complete documentation accurately

Bachelor´s degree in business or marketing, or equivalent work experience

2+ years of Outside Sales or related work experience

Preferred

Knowledge of Direct Sales practices

Experience with consumer education of products and services

Knowledge of cable or telecommunications services

Sales Supervisory experience preferred - 0.5+

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees