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CapEd Credit Union · 4 hours ago

Roaming Teller I

Thunderbolt Branch - BOISE, ID 83709

Full-time

Hybrid

New Grad, Entry Level

$18.30/hr - $18.30/hr

0+ years exp

CapEd Credit Union is dedicated to promoting member financial well-being. The Roaming Teller I engages with members to resolve inquiries, processes transactions, and educates them on products and services while traveling to different branches as needed.

BankingCreditEducationFinanceFinancial ServicesLendingNon Profit

Responsibilities

Assists members, guest members and potential members with their account inquiries, performs cash and non-cash transactions and account maintenance while actively listening to and inquiring about members needs with the objective of providing the ultimate member experience and value-added solutions

Resolves member inquires with a focus on our Brand Promise while utilizing and adhering to company policies. Researches and explores potential solutions to provide alternatives for members. Follows escalation processes to direct members to appropriate team member as needed

Balances cash, checks and conducts daily transactions with minimal errors

Maintains knowledge of all credit union products, services, and promotions

Contributes to efficient Credit Union operations by performing other job-related duties as assigned