McGohan Brabender ยท 15 hours ago
Benefit Specialist - Dayton Office
McGohan Brabender is renowned for recruiting top-tier talent within the employee benefits industry. As a Benefit Specialist, you will provide comprehensive benefit solutions to clients, collaborating closely with clients, insurance carriers, and internal teams to manage employee benefit programs.
ConsultingEmployee BenefitsFinanceHealth Insurance
Responsibilities
Act as a trusted partner to our clients, conduct needs assessments, and offer exceptional customer service by responding to day to day service issues, scheduling client meetings and answering questions in a timely manner
Compose templated compliance emails to send to clients, ensuring they remain in adherence
Create, design, facilitate, and present open enrollment materials for meetings with clients, empowering employees to make informed decisions about their benefits. Open enrollment materials include, but are not limited to, open enrollment PowerPoints, Xplore websites, and/or Benefit Overviews. Will also create communication pieces throughout the year using AccelerateGo, in addition to creating benefit guides
Manage relationships with insurance carriers, third-party administrators, and other benefit providers to ensure seamless service delivery
Oversee benefit enrollment, changes, and terminations, maintaining accurate records and addressing employee inquiries
Stay informed on benefits technology platforms clients may utilize to streamline administration and enhance employee and client experiences. Additionally, take full advantage of the Microsoft Office Suite, including Excel, Publisher, and PowerPoint. Will also use SalesForce CRM software to update account details, renew policies, and audit information
Assist Account Managers with the quoting process by preparing presentations and documents, gathering census information, and guiding the client through the FormFire process
Manage the implementation of new benefit policies by acting as the liaison between the carrier and the client; assist the client with installation paperwork, terminate any prior policies, and request a deductible credit report and certificate of coverage for the new policy
Qualification
Required
Self-starter who will take initiative in meeting client's needs
Exceptional communication (both oral and written) and interpersonal skills
Client-centric mindset
Detail-oriented with excellent organizational and project management abilities
Proficiency in Microsoft Office Suite
Ability to work independently and collaboratively within a team
Comfortable presenting in front of groups (once knowledge base is acquired)
Preferred
Bachelor's degree preferred