Moneypenny USA · 11 hours ago
Receptionist
Moneypenny USA is seeking a Receptionist who will receive comprehensive training to become a key player in their team. The role involves handling incoming phone calls, relaying messages, and ensuring a positive customer experience for clients and their customers.
Information Technology & Services
Responsibilities
Swiftly and effectively handling incoming phone calls and relaying messages to clients and their customers, ensuring they never miss a call
Carefully entering the client’s information into our system with accuracy
Awesome attitude toward delivering a remarkable customer experience
Proficient in data entry, detailed-oriented and open to working in a fast-paced environment
Knowledgeable in Microsoft Office Suite, including Outlook and Teams
Always delivering the best level of customer service to clients
Qualification
Required
High School education level
Proficient in data entry, detail-oriented and open to working in a fast-paced environment
Knowledgeable in Microsoft Office Suite, including Outlook and Teams
Excellent verbal and written communication abilities
At least two (2) years of experience in customer service and/or tier II support
Willing to work on holidays and weekends
Preferred
Fluent in Spanish
Company
Moneypenny USA
As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7.