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Daiohs First Choice · 5 hours ago

Service Technician

New Orleans, LA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $25/hr

Daiohs First Choice is dedicated to providing top-quality office coffee solutions across the nation. They are currently seeking a Service Technician to perform service activities on coffee brewing equipment and ensure customer satisfaction through effective communication and maintenance tasks.

Food & Beverages

Responsibilities

Perform scheduled and unscheduled service activities on our coffee brewing equipment, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations

Instruct customers on the proper use of coffee equipment, respond to inquiries from customers about coffee equipment, and communicate customer inquiries to appropriate First Choice staff

Complete all service calls and related paperwork in an accurate and timely manner

Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis

Refurbish and repair coffee equipment for use at customer sites

Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures

Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver’s license

Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed

Maintain and clean the service area

Receive, organize, and maintain parts for equipment