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High Flying Foods · 3 hours ago

Senior Director of Operations - Denver Airport

New Belgium Brewing - Denver, CO 80249

Full-time

Onsite

Lead/Staff, Director/Executive

$120K/yr - $130K/yr

3+ years exp

High Flying Foods is redefining airport dining, one local flavor at a time. They are seeking a Senior Director of Operations to lead their restaurant portfolio across Denver, Dallas, and Chicago airports, responsible for driving operational excellence, financial performance, and team development in a dynamic environment.

Hospitality

Growth Opportunities

Responsibilities

Provide overall leadership and accountability for all aspects of multi-unit operations, including staffing, food quality, guest experience, financial performance, inventory, facilities, and compliance with company and airport standards

Travel regularly between markets and company HQ in Sausalito, CA (approximately 25%)

Lead with collaboration and integrity, coaching and mentoring multi-level management teams while building strong leadership pipelines and a culture of accountability, engagement, and excellence

Ensure the highest level of guest service and hospitality is consistently executed across all locations

Support future growth initiatives and operational transitions through thoughtful planning, leadership alignment, and execution support

Build and maintain strong relationships with airport authorities, landlords, vendors, and business partners

Analyze sales, labor, and operating reports to identify trends, opportunities, and risks; develop and execute action plans to improve performance

Identify operational challenges, implement effective solutions, and measure outcomes to ensure continuous improvement

Enforce company policies and procedures through clear, timely, and effective communication

Oversee administrative and operational processes including scheduling, payroll oversight, inventory controls, and financial reviews

Perform other duties as assigned

Qualification

Multi-unit operations leadershipFinancial acumenPOS systems proficiencyInventory management toolsWorkforce schedulingEntrepreneurial mindsetOrganizational skillsCommunication skillsProblem-solving abilities

Required

3+ years of experience in a senior, multi-unit operations leadership role within the hospitality or restaurant industry (airport or high-volume experience strongly preferred)

Proven ability to lead, develop, and retain high-performing management teams

Strong financial acumen, including budgeting, forecasting, and P&L management

Proficiency with POS systems, inventory management tools, and workforce scheduling

Excellent organizational, prioritization, and delegation skills in a fast-paced environment

Exceptional written and verbal communication skills

Sound judgment and strong problem-solving and decision-making abilities

Entrepreneurial mindset with the ability to balance structure and flexibility

Ability to work full-time at DIA, and work a flexible schedule, including nights, weekends, and holidays, as required by business needs

Ability to travel 25%, or as business requires