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Golden 1 Credit Union · 7 hours ago

Fraud Prevention and Risk Investigations - Investigator II

8945 Cal Center Dr, Sacramento, CA 95826, USA

Full-time

Hybrid

Senior Level

$33.86/hr - $37/hr

5+ years exp

Golden 1 Credit Union is seeking an Investigator II for their Fraud Prevention and Risk Investigations department. This role is responsible for detecting, reviewing, and reporting suspicious activities, conducting investigations, and maintaining compliance with fraud prevention programs.

BankingFinanceFinancial Services

Responsibilities

Utilizes knowledge of credit union systems, processes, and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes, and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation

Investigate and respond to check fraud claims as received by members and/or other financial institutions

Investigate suspicious activity cases generated by the internal automated AML/BSA monitoring system or Unusual Activity Referrals reported by branch personnel and other lines of business

Review cases assigned for closure to ensure Verafin case has proper coding, and all steps are taken prior to closing account in DSUI

Assesses internal controls and procedures associated with assigned cases, identifying control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect, and investigate fraudulent activity. Reviews fraud data to ensure accuracy for reporting and audit purposes. Assist with computer crime investigations and investigate breaches of information security policies as requested

Prepares recommendations as to whether a member’s transactional activity is fraudulent and thereby requiring a BSA UAR referral. The recommendation will be based on an analytical assessment of internal and external data sources, internet, and other sources to provide the rationale for recommended courses of action

Reviews individuals’ and entities’ accounts reported in a police report utilizing different management systems to determine if other suspicious activity noted in the accounts should be reported. Prepares police report and/or BSA UAR referral if necessary

Performs red flag alert reviews on account activity for submitted fraud closures, determines if the previously reported fraudulent activity has continued or ceased. Files supplemental police report if additional suspicious activity is identified and works with BSA SAR Investigator on continued 90-day fraud referrals

Assist with auditing Investigator I BSA narratives prior to submitting to BSA department

Maintains current information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security, and applicable policies and identifies control and procedural issues

Serves as resource to branches/departments inquiries related to financial investigations questions to provide best information possible regarding fraud to better serve the members and the Credit Union’s interest

Assists with the timely completion and investigation of assigned 314(b) requests

Completes annual BSA/AML/OFAC training requirements and keeps current with Money Laundering and Terrorist Financing trends

Provides support, guidance, and training of new staff and serves as the quality control reviewer for alerts, cases, and BSA UAR referrals

Assists in collecting documentation for examiners, auditors, law enforcement, and governmental agencies regarding fraudulent activity and BSA/AML monitoring records

Participates in moderate to complex project initiatives as the primary subject matter expert

Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position

Assists and identifies other investigative efforts within the department, including creating and working moderately complex cases

Understand CTR filing requirements and be able to answer basic questions

Assists with the training of new staff and acts as a resource for all team members regarding a variety of loss prevention and fraud scenarios

Assists in development and facilitation of fraud prevention and awareness for all branch and HQ staff as applicable

Maintain accurate tracking of work performed, which will be used in department performance measurements

Prepare police reports for all losses over the established thresholds or established behaviors outlined in department procedures. Work with law enforcement as required, providing updates or additional information as needed

Responds to law enforcement agencies and financial institutions requesting documentation and/or images to support investigations involving credit union losses. Perform other duties as assigned

Perform other duties as assigned

Qualification

Fraud InvestigationAML/BSA KnowledgeCredit Union KnowledgeRegulatory ComplianceCertifications PCICertifications CFICertifications etc.Basic Excel SkillsCommunication SkillsOrganizational SkillsTeam CollaborationSelf-Motivated

Required

Bachelor's degree or combination of experience and education

Minimum of 5-6 years of financial institution or law enforcement experience and Fraud, AML, or card fraud experience

Ability to effectively communicate with internal and external contacts

Knowledge of Credit Union products, services, policies & procedures

Operating knowledge of Visa regulations, AML/BSA, OFAC and Federal/State Regulations

Good organizational skills, including the ability to prioritize daily activities and multi-task to complete assignments

Strong attention to detail in working and investigating files with emphasis on deadlines

Effective oral and written communication skills

Basic Excel skills

Knowledge to operate facsimile machine, ten key, microfiche, electronic banking equipment, basic PC knowledge of Windows environment, and office filing logic

Must be self-motivated and capable of working both independently as well as in a team environment

Must be aware of high-risk activities to ensure regulatory compliance with check fraud regulations and Reg. E, Customer Identification Program (CIP), Customer Due Diligence/Enhanced Due Diligence, 314(b) Information Sharing requests, OFAC, and all investigations pertaining to potential fraud schemes or cybercrime