Microsoft · 4 hours ago
Supply Chain Operations Manager
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$96K/yr - $188K/yr
3+ years expMicrosoft is expanding its Cloud business and the Cloud Supply Chain organization is responsible for enabling the hardware infrastructure. The Supply Chain Operations Manager will oversee fulfillment processes, manage performance metrics, and ensure on-time delivery while collaborating with internal and external partners.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Act as the face of the SCOM organization to our partners / Engineering Groups to understand customer delivery requirements and develop/implement strategies in support of those business needs. Role will routinely interact with Sr. Management teams both internal within the Supply Chain and MS Business Groups
Own the end-to-end fulfillment of a Network CORE line of business (Core Switches, Optics ) globally
Accountable for order fulfilment within aggressive on-time delivery targets to include internal stakeholder management and cross-team actions needed to ensure adherence to delivery commitments. This responsibility requires high collaboration and acting as a key point of contact with 3rd party fulfillment partners to drive executional excellence (inventories, delivers POs on behalf of MSFT, and the achievement of metrics and goals)
Accountable for operational performance metrics to include, but not limited to, On-Time Delivery, and order book health metrics such as ETA Timeliness to SLA, ETA Change, and PO’s Exceeding CT/Need by Date
As the owner of Network performance metrics, identify the pareto chart of reason codes for gaps in performance, derive insights from this data to accelerate improvement, and influence others (or lead) actions necessary to drive continuous improvement across the team & all lines of business
Proactively communicate missed SLAs (look back at actuals) & projecting future risks (look forward/risk mitigation)
Serve as point of contact for expedites and escalations for supply shortages from various internal teams
Develop dashboards and reports in Power BI to monitor KPIs (OTD, inventory turns, lead times, forecast accuracy)
Qualification
Required
Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
OR Master's Degree in Engineering, Industrial Engineering, Supply Chain Management, Business, Operations Management, Supply Chain Analytics, or related field AND 1+ year(s) supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
OR equivalent experience
2+ years of proficiency in SQL and Power BI/Tableau for reporting and visualization
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Master's degree in Analytics, Operations Research, or Supply Chain Management
5+ years of experience in supply chain analytics or operations with strong data skills
Solid understanding of supply chain processes (planning, procurement, logistics)
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-01
Business Insider
2026-01-01
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