BAYADA Home Health Care · 1 day ago
Home Care Operations Director
Winston-Salem, NC
Full-time
Onsite
Lead/Staff, Director/Executive
2+ years expBAYADA Home Health Care is dedicated to providing compassionate, high-quality home health care to medically fragile adults and their families. The Operations Director will lead the home care office, focusing on clinical oversight, team development, and business operations to ensure exceptional patient care and staff support.
Health CareMedical
Responsibilities
Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff
Oversee daily operations of the home care office, ensuring efficient scheduling, compliance, and service delivery
Develop and manage budgets, monitor key performance indicators (KPIs)
Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations
Ensure all services meet federal, state, and accreditation standards for skilled nursing home health care
Identify operational inefficiencies and implement process improvements
Drive quality improvement initiatives and maintain a culture of excellence and safety
Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office
Represent the agency in the community and participate in outreach efforts to grow awareness and patient census
Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency
Monitor patient satisfaction and implement feedback into service improvement plans
Ensure care coordination aligns with family preferences, cultural values, and patient needs
Foster a collaborative, accountable, and supportive workplace culture
Qualification
Required
Four year college degree required
Minimum 2 years verifiable experience in home care (preferred but not required), home health, or related healthcare leadership roles
Proven interpersonal, recruiting and employee relation skills
Knowledge of state regulations
Demonstrated leadership ability with experience managing diverse teams
Excellent communication, problem-solving, and organizational skills
Passion for delivering compassionate, client-centered care
Benefits
Comprehensive Benefits
Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
Public Service Loan Forgiveness (PSLF) Program
Company
BAYADA Home Health Care
BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel
10001+ employees
H1B Sponsorship
BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David Baiada
Chief Executive Officer
Sue Moss
Senior Vice President, Payer Strategy & Gov't Affairs
Recent News
2026-01-20
Home Health Care News
2026-01-19
Home Health Care News
2025-12-04
Company data provided by crunchbase