Apply on Employer Site

BAYADA Home Health Care · 9 hours ago

Home Care Operations Director

Winston-Salem, NC

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

BAYADA Home Health Care is dedicated to providing compassionate, high-quality home health care to medically fragile children and their families. The Operations Director is responsible for the overall leadership and management of the home care office, combining clinical oversight, team development, business operations, and regulatory compliance to ensure exceptional care and support for staff.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff

Oversee daily operations of the pediatric home care office, ensuring efficient scheduling, compliance, and service delivery

Develop and manage budgets, monitor key performance indicators (KPIs)

Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations

Ensure all services meet federal, state, and accreditation standards for pediatric home health care

Identify operational inefficiencies and implement process improvements

Drive quality improvement initiatives and maintain a culture of excellence and safety

Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office

Represent the agency in the community and participate in outreach efforts to grow awareness and patient census

Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency

Monitor patient satisfaction and implement feedback into service improvement plans

Ensure care coordination aligns with family preferences, cultural values, and patient needs

Foster a collaborative, accountable, and supportive workplace culture

Qualification

Pediatric home care experienceState regulationsLeadership abilityRecruiting skillsEmployee relations skillsInterpersonal skillsCommunication skillsProblem-solving skillsOrganizational skillsTeam developmentOperational performanceFamily-centered care

Required

Four year college degree required

Proven interpersonal, recruiting and employee relation skills

Knowledge of state regulations

Demonstrated leadership ability with experience managing diverse teams

Excellent communication, problem-solving, and organizational skills

Passion for delivering compassionate, family-centered pediatric care

Preferred

Minimum 2 years verifiable experience in pediatric home care (preferred but not required), home health, or related healthcare leadership roles

Benefits

Medical, dental, vision, and more-- we've got you covered

Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.

Career Growth- Advancement opportunities to help you grow in your career.

Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

Company

BAYADA Home Health Care

Glassdoor3.7

BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel

Founded in 1975

Pennsauken, New Jersey, USA

10001+ employees

http://www.bayada.com

H1B Sponsorship

BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (1)

2021 (4)

2020 (2)