Nosh.com · 4 hours ago
Sales Operations & Fulfillment Coordinator - Resident Culture Brewing
Charlotte, NC
Full-time
Onsite
Entry, Mid Level
2+ years expNosh.com is associated with Resident Culture Brewing Co., a craft brewery based in Charlotte. They are seeking a Sales Operations & Fulfillment Coordinator to manage distributor orders, ensure accurate inventory management, and support the sales team with operational data and insights.
Online Media
Responsibilities
Receive, review, and confirm distributor purchase orders; enter and manage orders in Ekos ensuring accuracy across SKUs, quantities, and delivery timelines
Communicate order confirmations, adjustments, and ship dates to distributor partners
Coordinate outbound shipments with warehouse teams and carriers; schedule freight, manage BOLs, ASNs, and invoices
Track shipments through delivery and resolve discrepancies or delays; provide invoice and credit support
Monitor finished goods inventory levels across distributor warehouses; flag potential stockouts, overages, or aging inventory risks
Support demand planning by aligning distributor forecasts with inventory availability (supports but does not own forecasting)
Maintain accurate real-time inventory data in Ekos; communicate production and packaging priorities based on distributor orders
Pull depletion reports, POD data, and velocity analysis from VIP and Karma; create sales dashboards and performance summaries
Provide sales team with territory-specific insights, custom reports, and execution tools
Maintain CRM data in Karma for distributor contacts, key accounts, and sales activity
Assist with new SKU setup, pricing updates, and seasonal program execution
Act as operational liaison between Sales, Production, Warehouse, Marketing, and Accounting
Coordinate with marketing and branding teams on new market launches, POS materials, and product timelines
Document and improve sales operations workflows; identify inefficiencies and propose solutions
Support Ekos optimization and maintain organized records/SOPs for order processing
Qualification
Required
2–4 years in beverage alcohol, CPG, or logistics/supply chain operations
Understanding of distributor ordering workflows, wholesale fulfillment, and three-tier distribution
Strong organizational skills with exceptional attention to detail and accuracy
Proficiency in Excel/Google Sheets; experience with ERP/CRM systems
Excellent written and verbal communication; ability to manage multiple deadlines in fast-paced environment
Highly organized and process-oriented—you thrive on systems and structure
A proactive problem-solver who anticipates issues before they happen
A clear communicator who keeps people informed and follows up consistently
A team player who builds strong cross-departmental relationships
A self-starter who works independently but knows when to collaborate
Passionate about craft beer and the beverage industry
Preferred
Experience with Ekos or similar brewery ERP/inventory management software strongly preferred
Familiarity with VIP, Karma, or similar distributor systems preferred
Benefits
Health, dental, and vision insurance
PTO and paid holidays Benefits
Travel Expenses
Beer and Cümulo perks
Growth opportunities as both brands expand
Collaborative team environment
Company
Nosh.com
Nosh: Food Industry News, Insights, and Education for the CPG Community. Published by BevNET.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase