Metro Supply Chain · 2 months ago
QA Manager - Carlisle, PA - Join our Team Today!
Carlisle, PA, US
Full-time
Onsite
Senior Level
5+ years expMetro Supply Chain is a logistics company specializing in contract packaging and warehouse services. The Quality Assurance Manager will ensure compliance with quality standards and regulations while managing the Manufacturing Quality Assurance and Site Sanitation Departments to uphold the highest quality levels.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Exhibits the desired behaviors that support 'Our Way' and looks for ways to say 'Yes'
Ensures quality and productivity goals are met on a daily basis
Manages and leads the activities of the Manufacturing Quality Assurance and Site Sanitation Departments to ensure the highest level of quality
Ensures that all manufacturing, packaging, testing, storage and distribution activities are performed in conformance to Customer Specific, FDA, AIB and company policies and/or standard operating procedures
Writes, maintains, and self-audits the quality management system to ensure compliance and change management
Promotes quality achievement and performance improvement across the organization through the establishment and maintenance of KPIs
Maintains a constant awareness of the business context and company profitability
Understands and participates in budgeting, manpower planning and forecasting and managing expenditures
Maintains the integrity and performance of quality expectations with Lean, cost effective strategies that meet business objectives
Responsible for interviewing, hiring, training, development, coaching, disciplining and performance appraisals for employees
Ensures workforce is well trained to provide seamless and timely delivery of service
Oversees quality investigations for root cause and CAPA determination
Accountable for troubleshooting problems through to resolution, escalating as necessary
Works closely with all departments to ensure staff are working in compliance with internal policies and procedures, external client expectations and GMPs
Hosts regulatory and client audits and assumes responsibility for ensuring that stakeholders are included in proposals for corrective actions
Communicates with and responds to Customer inquiries
Verifies contractor quality requirements are specified to vendors and contractor documentation submittals
Works with Project Managers to develop project schedules and resource allocation models for QA related projects and other activities
Fulfills the duties of a Manager under the Occupational Health and Safety Act, including, safety, violence and harassment laws
Manages confidential information/documentation as required by policies
Reviews records, reports, documents to comply with Company operational expectations
Identifies initiatives to improve team work, morale, cost savings, shift performance and reduced labor cost
Assume additional related responsibilities as required
Qualification
Required
A Bachelor's Degree in Science or Engineering or relevant experience in Food Packaging/Manufacturing
Minimum 5+ years' Quality Management Experience
5+ years of experience in Quality Assurance methodologies and policies
5+ years of experience as a manager and strong leadership skills
Previous audit experience and/or lead auditor training
Working knowledge of applicable GMP and AIB Standards
Experience working in a Third Party (3PL) logistics environment
Proven track record in driving Continuous Quality Improvement in a manufacturing environment
Experience in developing and monitoring Quality Department budgets
Comfortable with being directly involved in a fast-paced production environment
Proven ability to delegate and follow-up on tasks assigned to Team Members
Strong interpersonal and communication skills – both written and verbal with the ability to develop relationships at all levels in the organization
Strong organizational, administrative and analytical skills - sound business judgment and a proactive approach to problem solving
Goal focused with demonstrated ability to manage multiple tasks/projects in a fast-paced environment with a high attention to detail
Able to troubleshoot issues, anticipate problems and make logical decisions
Ability to interpret financial spreadsheet information
Comfortable working within strict deadlines and under pressure while maintain a professional demeanor
Able to lift 50 pounds as necessary from time to time
Able to work normal and/or extended (evenings, nights, weekends, holidays) office hours to meet established deadlines
Able to travel independently to support Company objectives and personal development
Preferred
Previous experience with warehouse systems such as Red Prairie and Pack Manager an asset
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
Metro Supply Chain
Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations.
5001-10000 employees
H1B Sponsorship
Metro Supply Chain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2005-11-30Acquired
Leadership Team
Chris Fenton
Group President and Chief Executive Officer
Mathieu Descheneaux
Chief Financial Officer
Recent News
2025-10-22
The Philadelphia Inquirer
2025-09-19
Company data provided by crunchbase